CRM Campaign Specialist (Braze)

GrowthAssistant is looking for a talented, detail-obsessed ​​​​​​CRM Campaign Specialist to join our growing team. If you have expert-level experience in email and lifecycle marketing operations, love working with data and platforms like Iterable, and thrive in fast-paced environments, this could be the perfect fit.

This is a great opportunity for someone who wants to grow with a dynamic brand and is eager to take on increasing responsibilities in CRM and campaign operations.

📌Open to candidates based in the Philippines and Latin America.

The Benefits

Core Tasks:

• Conduct quality assurance (QA) reviews for email campaigns and flows, ensuring accuracy in branding, copy, targeting, and technical setup.
• Review and QA email configurations for dynamic content (e.g., Liquid tags) to ensure proper personalization.
• Manage and execute CRM campaign tactics, including email, in-app banners, and push notifications.
• Maintain and update campaign documentation, including tracking tickets, campaign overviews, and QA reports.
• Flag SLA violations, QA misses, and other issues to team leads.
• Collaborate with compliance teams to ensure campaigns adhere to CAN-SPAM and other regulations.

The Requirements:

• 2+ years of experience with an ESP platform (Braze preferred, but Salesforce Marketing Cloud or similar is acceptable).
• 1+ years of experience in QA-specific tasks for CRM campaigns.
• Proficiency with JIRA (or similar), Slack, G-Suite, and CRM systems (email, push, in-app messaging).
• Familiarity with HTML to troubleshoot dynamic email tags and templates.

Nice-to-Have:

• Familiarity with dynamic email scripting (Liquid, JSON, or similar).
• Experience with app-centric clients or high-volume email marketing operations.
• Intermediate HTML experience for troubleshooting email rendering issues.