CS - Center of Excellence Assistant Manager

TASQ is seeking a CS - Center of Excellence Assistant Manager to start work as soon as possible. The initial pre-screening interview will be conducted via phone.

About the job CS - Center of Excellence Assistant Manager (Taguig)

Responsibilities:

Experience in creating process definition or framework for coaching, training, reporting, governance, and workforce management.

Process improvement and process framework creation.

Requirements:

Relevant years of experience: 5 years minimum BPO experience in customer service

Leadership experience: 4 years minimum handling a team for customer service accounts

Educational attainment: College Grad any course

Amenable to work in shifting schedules.

Amenable to work ONSITE BGC Taguig

Able to start ASAP.

Benefits:

HMO for Employee and 2 Dependents (On Day 1)

Quarterly performance bonus

Outstanding career development opportunities and exposure to multiple accounts

Weekends Off