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TASQ is seeking a CS - Center of Excellence Assistant Manager to start work as soon as possible. The initial pre-screening interview will be conducted via phone.
About the job CS - Center of Excellence Assistant Manager (Taguig)
Responsibilities:
Experience in creating process definition or framework for coaching, training, reporting, governance, and workforce management.
Process improvement and process framework creation.
Requirements:
Relevant years of experience: 5 years minimum BPO experience in customer service
Leadership experience: 4 years minimum handling a team for customer service accounts
Educational attainment: College Grad any course
Amenable to work in shifting schedules.
Amenable to work ONSITE BGC Taguig
Able to start ASAP.
Benefits:
HMO for Employee and 2 Dependents (On Day 1)
Quarterly performance bonus
Outstanding career development opportunities and exposure to multiple accounts
Weekends Off
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