Customer Care Associate (Project-based)

Customer Care Associate (Project-based) (Start ASAP)

Quezon City, Philippines

Opportunity Expired

Be part of our Growing Alaga't Kalinga Team!!!

Opportunity details

Opportunity Type

Graduate Job

Number of Vacancies

3-5

Start Date

ASAP

Applications Open

12 Apr 2021

Applications Close

31 May 2021

Diploma

Accepting International Applications

No

Qualifications Accepted

B

Accounting, Commerce & Finance

Business Administration & Management

Economics

Human Resources

Marketing, Advertising & Public Relations

Transport, Logistics & Procurement

F

Food & Hospitality

Personal Services

I

Computer Science (all other)

M

Audiology & Speech Pathology

Biomedical Science

Chiropractic & Osteopathy

Exercise & Sports Science

Health Administration

Medicine & Medical Science

Naturopathy, Acupuncture & Complementary Medicine

• Ensures all calls (Outside/Internal) are answered and queries addressed appropriately and accurately
• Ensures all calls to the ER hotline are answered and queries addressed appropriately and accurately
• Appropriately transfers calls to other department/unit
• Ensures timely delivery of reports (weekly/monthly) and other important information
• Provide patients and families with information on hospital services, procedures and protocols
• Provide frontline service and general administrative duties and uphold the highest service quality
• Directly reporting to Patient Experience Managers

Work rights

The opportunity is available to applicants in any of the following categories.