Customer Care | Banking | Mall of Asia, Pasay

Customer Care | Banking | Mall of Asia, Pasay

Customer Care | Banking | Mall of Asia, Pasay

• Guiding client through corrective steps.
• Avoid legal challenges by monitoring compliance with service agreements.
• Manage and resolve customer complaints.
• Seize opportunities to upsell products when they arise.
• Enhance organization reputation by:
• Accepting ownership for accomplishing new and different requests.
• Exploring opportunities to add value to job accomplishments.
• Update job knowledge by participating in educational opportunities and maintaining personal networks.
• Customer service experience in any industry is a plus but not required.
• Previous technical background is also a plus.
• Fresh graduates are also welcome to apply.
• Average to advanced written and spoken English.
• Average to advanced knowledge in web navigation.
• Amenable to shifting schedules including NIGHT SHIFTS.

• Antas ng seniority

  Entry level

Uri ng trabaho

• Uri ng trabaho

  Full-time

• Mga Industriya

  Media Production

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