CUSTOMER EXPERIENCE SPECIALIST (HEAD OFFICE - SAN JUAN)

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Job Description - CUSTOMER EXPERIENCE SPECIALIST (HEAD OFFICE - SAN JUAN)

We are looking for confident individuals who have what it takes to be part of our Belo beautiful team!

The Aesthetician primarily performs various procedures on the patient such as cleaning, facials, and other face and body treatments using the highest quality of products and machines.

The Associate Physician primarily performs various non-surgical procedures on the patient such as lasers, dermal fillers, and other body treatments.

The Branch Manager is responsible for the over-all operations of his/her assigned clinic focusing on boosting sales performance, developing marketing strategies, promoting high standards of customer service in handling patients and VIP clients, and managing all Clinic Operations staff.

Cash and Inventory Custodian (Alabang / Taguig / Makati))

The position is responsible for collection of payments from the patients, inventory control, and maintaining availability of products.

Customer Experience Specialist (Head Office - San Juan)

The Customer Experience Specialist will have a multifaceted role responsible for the documentation and execution of improvements for organizational processes and policies. This position is integral in fostering operation excellence,
regulatory CX compliance, Loyalty Program Innovation, VIP Events assistance and
coordination.

Employee and Experience Officer (Head Office - San Juan)

The Employee Experience Officer will play a crucial role in crafting programs to ensure the happiness and engagement of all Belo Medical Group employees. He/she will conceptualize, implement, and oversee a variety of employee engagement programs to boost employee satisfaction to minimize attrition rate. His/her primary responsibility will be to create a positive and inclusive work environment that fosters employee satisfaction and well-being.

The OR Nurse is responsible for planning, executing, directing and evaluating direct and indirect nursing care given to surgical patients.

Patient Care Specialist (Makati / Quezon City / Cebu / Davao)

The Patient Care Specialist primarily attends to patients and customers in the clinic and performs a variety of tasks to ensure that services are provided in an effective and efficient manner.

Physician's Assistant (Alabang / Quezon City / Cebu / Pasay)

The Physician’s Assistant primarily assists the Doctor in various procedures and attends to patient concerns and inquiries.

Procurement Specialist (Mandaluyong)

The Procurement Specialist shall be responsible for the overall processing of requisitions of supplies, purchase order and request for payment for all orders.

Social Media Specialist (Head Office - San Juan)

A social media specialist is responsible for managing and executing social media strategies to enhance brand awareness, engage with the target audience, and drive traffic to the company's social media platforms. They are skilled in creating and curating compelling content, scheduling posts, monitoring social media channels, and analyzing performance metrics. The social media specialist collaborates with the marketing team to develop and implement social media campaigns, staying up-to-date with industry trends and best practices. They also interact with followers, respond to comments and messages, and handle customer inquiries or issues in a professional and timely manner. Additionally, the social media specialist may be involved in influencer outreach, social media advertising, and tracking the effectiveness of campaigns through analytics tools. Strong communication, creativity, and analytical skills are essential for this role.

Social Media Officer

The Social Media Officer is responsible for social media accounts management, which includes creating original text and video content, managing posts and responding to followers. Handles company social media presence ensuring high levels of web traffic and customer engagement. Keep the company updated with the latest digital technologies and social media trends.

Utility Staff (Makati City)

The Utility Staff is primarily responsible for ensuring cleanliness and orderliness in the Clinic premises.

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