Customer Fulfillment Analyst (Contractor)

Job Type : Full Time

Number of Applicants

:

000+

Job Description - Customer Fulfillment Analyst (Contractor)

Order Processing in SAP
Proactive order management and anticipating and solving issues relating to customer orders
Liaise with customer to coordinate delivery dates based on stock availability / prioritize destinations (during reception windows) / review price discrepancies
Day to day liaison between LSP and local country (Sales, Logistics & Finance Departments)
Escalation of stock allocation and customer service issues to Team Leader
Management of customer inquiry resolution through development and implementation of action plans to eliminate the source problem
Investigate claims related to order issues and processes/issues credit/debit notes as needed
Identifies and implements process improvements and identifies efficiencies and best practices

#J-18808-Ljbffr

Original job Customer Fulfillment Analyst (Contractor) posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.