D

Customer Operations Administrator

Job Description - Customer Operations Administrator

Responsibilities

  • Maintain internal databases and systems to ensure accurate and up-to-date records.
  • Support the onboarding process, including management of account exceptions (e.g. children’s accounts).
  • Administer AML-CFT procedures, including daily processing of unmatched deposits, completing PEP checks, and escalating exceptions to the Team Leader as required.
  • Process KiwiSaver transfers within regulated timeframes.
  • Process KiwiSaver withdrawals and related compliance checks.
  • Ensure documentation and reporting for AML-CFT, KiwiSaver and operational processes is completed accurately and on time.

Requirements

  • Strong organizational and problem-solving skills.
  • High attention to detail and accuracy in record keeping.
  • Initiative and a strong work ethic.
  • Ability to manage processes within regulatory frameworks.
  • Experience with AML-CFT procedures and/or financial services operations (preferred).
  • Alignment with Kernel’s values.

Work Arrangement

  • Work Setup: On-site
  • Work Hours: Monday to Friday, 6:00 am to 3:00 pm PHT, should complete nine (9) hours work

Original job Customer Operations Administrator posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
Share Job
Share Job

Similar Customer Operations Administrator Jobs in the Philippines

GrabJobs is the no1 job portal in the Philippines, connecting you to thousands of jobs fast! Find the best jobs in the Philippines, apply in 1 click and get a job today!

Mobile Apps

Copyright © 2026 Grabjobs Pte.Ltd. All Rights Reserved.