Customer Service Representative

Are you a highly motivated individual who can work in a fast-paced environment? This is your opportunity to showcase your skills and be recognized for your achievements. At Support Services Group , we train our team members to provide exceptional customer service to our clients and make a better community for our employees.

Join Support Services Group and take pride in providing top notch customer service. Are you ready for a rewarding career with a company that values your dedication to customer satisfaction? If so, we want YOU to be part of our growing team!

How can you make a difference?

• Provide excellent customer service
• Communicate with customers over the phone, via email, and/or online chat
• Multitask on multiple computer screens and windows to attend to the customers' concern
• Resolve issues while providing an exceptional customer experience

To join our team, you need:

• At least a high school or senior high school diploma 
  
• Exceptional communication skills
• Basic computer navigation skills
• Positive attitude, strong work ethic and ability to thrive in a dynamic environment

Why join us?

• Add your unique talent to our team
• Explore opportunities to grow personally and professionally
• We value your mental health with work-life balance
• Be a part of an inclusive culture, work with a diverse team

If this sounds like a challenging opportunity to you, don't miss out and apply now!

Company Description:

Support Services Group is a global, omnichannel contact center solutions company founded in 1998 with headquarters in Waco, Texas. Our company provides tailored, omnichannel solutions for Technical Support, Customer Care, E-commerce and Retail, RMA Management, B2B/B2C Sales, Sales Support, membership services, travel services, and more. Our mission is to deliver extraordinary customer care to brands that prioritize customer satisfaction and loyalty. We have strategically located ourselves in 10 countries with 20+ locations and 10,000+ employees. With the right People, Technology, and Solutions, we offer unparalleled customer experience to all clients worldwide.