Customer Service Representative (Consumer Banking)

Press Tab to Move to Skip to Content Link

Customer Service Representative (Phone-based)

Job Summary:

A Customer Service Representative is responsible for providing quality service to Metrobank and PS Bank Credit Card holders by ensuring timely and accurate resolution of card sales, service inquiries, requests, and concerns made via call, email and other correspondences.

Qualifications:

Bachelor’s degree from a college/university

At least 1 year experience in Customer Service is an advantage, but fresh graduates are welcome to apply

Excellent Oral and Written Communication Skills

Proficient in the following Microsoft applications: Word, Excel and PowerPoint

Candidates should be amenable to work on site 100% with shifting schedule including (graveyard, nighshift, morning, midday, weekends/ holidays)