Customer Service Representative | Financial Account

• Candidate must possess at least a Bachelor's/College Degree, Some College (But did not graduate) on any course.
• Fresh Grad / Entry Level specializing in BPO/Call Center or equivalent.

Responsibilities

Be part of #1 Great Place to Work Company in the Philippines 

• Competitive Salary Package
• To Start ASAP

Competitive Salary and Good Benefits Package await for Qualified applicants!!! 

Basic Qualifications: 

• Candidate must have Good English Communications skills both in verbal and written.
• Must have completed at least 2 years in college (with no back subject/s; technically incoming 3rd year); or a graduate of 2-year Associate degree.
• Must be amenable to work on a hybrid setup - combined WFH and onsite, willing to work on shifting and graveyard schedule, work on holidays and weekends.
• Must have at least 30MBPS wired-plan internet connection for own utilization – meaning not shared during working hours.
• Must have an available phone either Android or IOS with OS version 8 and above.
• Must be residing within Cebu province (non-island; can only be reached through land transportation)
• Open to candidates without BPO experience

Duties and Responsibilities:

• Answer inbound calls from stores and customers regarding all facets of Client Credit Card(s);
• Resolve credit inquiries on new accounts;
• Make use of problem-solving/decision-making skills to achieve the highest level of customer satisfaction;
• Utilize professional techniques to generate additional revenue via retail, credit, and/or product marketing;
• Comply with over-all call quality standards;
• Adhere to Schedule and Time on System, follow Company Rules and Policies, especially on Time and Attendance.

Additional Info

• Full Time position(s) are available.
• Number of vacancies: 50.

Social Media Footer

For any recruitment related questions and to know more about our job postings at our Manil and Cebu site, you may send us an email at [email protected].