Customer Service Specialist - Mexico, Pampanga

Job description

• Graduate of any 4-year course
• 1-2 years’ experience and exposure in documentation, customer service, and delivery route settlement.
• Computer literate: Familiarity with MS Excel, MS Word, MS Power point, and other optimization tools
• Ability to propose system enhancements based on business need and to translate conceptual framework of business models into workable algorithms.
• Customer Focus; Actively collaborates with the cross functional group to support company order fill rate goals, volume and value targets to generate high service level and satisfaction
• Understands business process involving his/her role mandate and the immediate impact it will cause in the total end-to-end business chain
• Takes initiative, innovative, hardworking, and possesses strong leadership qualities
• Willing to be assigned in Mexico Pampanga

Job Type: Full-time

Benefits:

• Additional leave
• Health insurance
• Life insurance
• Opportunities for promotion
• Promotion to permanent employee

Supplemental pay types:

• 13th month salary

Ability to commute/relocate:

• Mexico, Pampanga: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Bachelor's (Preferred)

Experience:

• Customer Service Representative: 1 year (Preferred)

Language:

• English (Preferred)

• Looking for candidates available to work:
  • Monday: Morning
  • Tuesday: Morning
  • Wednesday: Morning
  • Thursday: Morning
  • Friday: Morning
• 1 year of relevant work experience required for this role
• Working rights required for this role
• Expected start date for role: 01 July 2024