Cybersecurity Specialist

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Why Join ContactPoint360?

At ContactPoint360, we think differently. We believe in putting employees at the heart of everything we do, creating a culture where innovation and empathy are not just buzzwords, but a way of life. Here, you won’t just be a coworker; you’ll be part of a team that redefines both employee and customer experiences. Our coworkers are essential partners in delivering exceptional work and are also friends who support and uplift each other.

We are one of the fastest-growing BPOs in the world, and our secret is simple: it’s our people. We invest in our people and develop them into future leaders. Did you know that 50% of ContactPoint360’s leaders were promoted from within? Our CEO’s journey, starting as a phone agent, reflects our commitment to genuine care for our people—it’s in our DNA.

Join the #ChangeMakers movement at ContactPoint360, where your creativity and passion aren’t just welcomed—they’re essential.

Job Summary Purpose:

The Cybersecurity Specialist will design, implement, and maintain security policies, plans, and systems to cover all possible security threats.

Responsibilities

• Perform Cybersecurity assessment based on standard frameworks.
• Prepare Cybersecurity policies, standards, and procedures.
• Conduct Cybersecurity risk assessments.
• Conduct information security reviews and internal audits.
• Assessing potential security threats or breaches and creating vulnerability management and contingency plans.
• Ensure business processes are aligned with cybersecurity requirements.
• Lead the design, implementation, operation and maintenance of security management systems.
• Provide technical advice, recommendations and consultancy on networks, infrastructure, application security.
• Suggesting improvements to existing security systems.
• Training staff for protection against security breaches and risks.
• Regular reporting on Cybersecurity.

Qualifications

• Bachelor’s Degree or above in Information Systems, Computer Science, Electronics and Communications, or equivalent disciplines.
• At least 5 years of experience in Cybersecurity and Compliance.
• Excellent knowledge of security governance frameworks & methodologies.
• Experience in risk management and regulatory compliance.
• Proven experience in the design and implementation of cybersecurity solutions.
• Experience with cloud and cloud security.
• Experience and knowledge of Microsoft Purview solution for Data Loss Prevention (DLP) or equivalent.
• A team player that knows how to communicate in layman’s terms and who can analyze, advise on, and solve cybersecurity challenges.
• Fluent in English.
• Relevant certifications such as ISO27K Lead implementer, CISSP, CISM, or CISA is a plus.

What's in it for you?

• Great base salary
• HMO Medical Insurance
• Dental Coverage
• Paid Vacation and Sick leave
• 13th-Month Pay
• Career & Leadership Development Training Programs
• Corporate Employee Discounts on Partnered Stores

WE ARE AN EQUAL OPPORTUNITY EMPLOYER

We consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, or disability, which can be reasonably accommodated without undue hardship, veteran status, or any other legally, protected classification.

Join our Amazing Team Today and Embrace Excellence Together!