Deduction - Request Dealer Support Team Lead

Overall Objective

The individual is tasked with monitoring and resolving instances of short payments and unapplied credit related to billing payments. This includes closely monitoring the aging of accounts receivable in RDS/RPR, specifically focusing on short payments and unapplied credit, as well as other billing documents. It is important to verify that all deductions made by customers are supported by valid documentation. All tasks should be carried out in compliance with established policies and procedures, with a focus on meeting targets set by the Service Level Agreement.

Key Responsibilities

• Perform reconciliation activities related to the RDS/RPR A/R Aging Report.
• Generate/prepare reports, analysis and/or computations using various reporting tools and spreadsheet templates in a timely manner and provide visibility of billing performance to management
• Update thermostat and OTC - RDS metrics ensuring accuracy of data.
• Provide initial analysis on RDS-RPR A/R Aging Reports to help OTC Operations effectively run high performing team
• Perform review and analysis on in-demand and identify the enhancement if needed.

Key Requirements

• Graduate of Bachelor in Accountancy
• At least one year experience in Billing functions
• With good oral and written communication in Tagalog and English
• High degree of attention to detail and trustworthiness
• With strong Analytical Skill
• Knowledge of business applications and tools