Deloitte SAP CRM

Your Next Big Career Move Starts at DXC Technology 
 

We’re Hiring: SAP CRM Consultant   

Location: Hybrid -  DXC Manila IPC McKinley Hill, Taguig City
Employment Type: Full Time 

At DXC, we build strong connections, embrace innovation, and empower our people to grow. We’re looking for a SAP CRM Consultant  Tester who is motivated, skilled, and eager to contribute to meaningful projects. 

Key Responsibilities 

• Provide L2 production support for SAP CRM incidents, service requests, and problem tickets.  

• Analyze, troubleshoot, and resolve issues within agreed SLAs.  

• Perform root cause analysis and implement permanent fixes.  

• Support enhancements, minor developments, and change requests.  

• Work closely with business users to gather requirements and provide functional solutions.  

• Coordinate with cross-functional teams (e.g., SD, MM, FI, ABAP) for integrated process issues.  

• Monitor interfaces, middleware (e.g., CRM–ECC integration), and data consistency.  

• Support system upgrades, patches, and regression testing activities.  

• Maintain documentation, knowledge articles, and support procedures.  

Qualifications 

• Bachelor's degree in a relevant field or equivalent combination of education and experience   

• Typically, 3-5 years of relevant work experience in industry.   

• Proven experience in SAP CRM    

• A continuous learner that stays abreast with industry knowledge and technology  

• 3-5 years of experience in SAP CRM support/AMS projects.  

• Strong knowledge of SAP CRM modules such as Sales, Service, etc.  

• Experience in CRM Web UI configuration and troubleshooting.  

• Understanding of middleware concepts (BDoc monitoring, queues, replication issues).  

• Basic debugging knowledge (ABAP) preferred.  

• Familiarity with ITIL processes and ticketing tools (e.g., ServiceNow).  

• Strong analytical, problem-solving, and communication skills.  

• Ability to work in rotational shifts/on-call support environments. 

What We Offer 

• Competitive compensation and benefits 

• Professional growth opportunities 

• A collaborative and inclusive workplace 

If this sounds like you, apply here Deloitte SAP CRM - Logo shared by marketing on Jan 27-2026 and take the next step in your DXC journey. 

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About DXC: 

DXC Technology (NYSE: DXC) is a leading enterprise technology and innovation partner delivering software, services, and solutions to global enterprises and public sector organizations — helping them harness AI to drive outcomes at a time of exponential change with speed. With deep expertise in Managed Infrastructure Services, Application Modernization, and Industry-Specific Software Solutions, DXC modernizes, secures, and operates some of the world’s most complex technology estates. Learn more on dxc.com.