Design Lead (Australian Client/Day Shift)

About Brainbox

Brainbox is different to every other BPO. It’s not just the amazing culture, strong brand, loyal customers and talented staff - it is deeper than that. The Brainbox core value of ‘Always Be Kind’ is embedded in every policy, decision, and every day. We develop our people, and the Philippines management team is all Filipinos. Everything we do is aimed at providing people with a work culture that helps them improve every single day. From unlimited training to HMO benefits from day 1, we want our people to love what they do and become the best versions of themselves.

Key duties

• Lead end-to-end brand identity design (concept → delivery)
• Translate strategy into visual systems (logos, typography, colour, assets)
• Ensure consistency across digital, campaigns, and collateral
• Create high-quality, commercially aligned visual narratives
• Manage briefs, timelines, and delivery
• Mentor and guide junior designers
• Collaborate with strategy, dev, and marketing stakeholders
• Maintain strong design craft and attention to detail 

Must have attributes

• Strong brand identity portfolio (not just social media or marketing design)
• Experience building complete visual systems, not one-off assets
• Ability to think strategically, not just execute
• Leadership or mentoring experience (even informal)
• High standards, detail-driven
• Comfortable working directly with an AU founder

Systems & Tools expected

• Adobe Creative Suite (non-negotiable)
• Figma (likely for modern workflows)
• Brand systems / identity frameworks
• Presentation tools (Keynote / PowerPoint)
• Exposure to digital environments (web, campaigns)

Perks

• Attractive and competitive salary
• Tenure-based and Performance-based incentives
• Paid time off
• Unlimited cash incentives for hired referrals
• Engagement and Recognition programs
• HMO on day 1
• Work-life balance with a 37.5h week and free weekends
• International career growth and clients
• Opportunities to travel abroad
• Modern air-conditioned offices, located along MacArthur Highway (easy public transportation access), near residences, malls, and restaurants
• Fun and inclusive working environment and great working culture
• Dedicated local support with local Management, HR, onboarding, payroll, and ICT
• Access to unlimited training and micro-competencies to advance your skills

This role is subject to a number of skills and practical tests.

This position is an onsite role at our Pampanga office. Candidates must be willing to work on-site.