Digital Merchandising and Optimisation Specialist (AU Retail, Office-based)

Schedule: Monday – Friday (07:00 AM - 04:00 PM PHT)

What are we looking for?

Skills Required:

• 3+ years in an omni-channel ecommerce retailer, covering product lifecycle & enrichment, digital asset and content management
• 1+ years’ experience in Conversion Rate Optimisation Programs
• Experience with ecommerce content management systems (Hybris, WordPress etc)
• Intermediate knowledge of UX principals
• Ability to understand and work with HTML, CSS
• Advanced Excel skills including VLOOKUP, pivots, IF functions, etc

Nice to Have:

• 3+ years in an omni-channel ecommerce furniture or bulky product retailer
• 2+ years’ experience in CRO, A/B testing programmes
• Advanced experience with Hybris & WordPress
• Advanced knowledge of UX principals
• Advanced understanding with HTML, CSS
• Able to work collaboratively across the business, and to engage internal and external stakeholders at all levels of the business.

What will you do?

• Enhancing the online customer experience, staying ahead of ecommerce trends, and constantly challenging merchandising standards to optimize the website.
• This includes managing product placement, conducting A/B testing and analysing competitors.
• This role also collaborates cross-functionally, manages vendor relationships, oversees product range execution, and supports site issue management, ensuring the website is user-friendly, visually appealing, and competitive in the market.
• Committed to contributing to a safe working environment, by being aware of and compliant with all wellbeing and safety initiatives.
• Collaborate with cross-functional teams including third party agencies, Business Analysts, Technology team and other Key stakeholders to develop testing schedules and deliver merchandising requirements .
• Continually enhance the online customer experience, ensuring that the website is user-friendly, visually appealing, and easy to navigate.
• Use analytics tools to monitor, analyse, and report on website performance and customer behaviour. Use this data to make informed decisions about merchandising strategies.
• Manage relationships with external vendors and partners, technology providers and suppliers.
• Develop and manage constant changes to product placement in line with strategy to improve sales performance, increase conversion and average order size through online merchandise management.
• Conduct A/B testing to optimize website design, product placement, and promotional strategies. Analyse test results and propose changes based on these findings.
• Reviews data transfer from AX to Hybris, ensuring pricing and product updates to the website is 100% accurate.
• Lead the CRO program and supporting testing schedule, presenting results and providing recommendations for the Product Roadmap.
• Support Dropship vendor creation & on boarding.

Join the awesome team and enjoy these benefits & perks:

• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Our client --- With over 1,000 to 5,000 employees have grown to become one of Australia’s most well-known furniture manufacturers and retailers. Their furniture superstores can be found in every major metropolitan city and regional towns, with over 85 stores across Australia. They take pride of making, selling and guaranteeing well-designed furniture that everyone can truly afford.

#ConnectOSCareers #JoinConnectOS #ConnectOSTech #ConnectOSRecruitment

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.