Digital Specialist - Masterdata

Be Part of a Revolutionary Change!

At PMI, we’ve chosen to do something incredible. We’re totally transforming our business and building our future on one clear purpose – to deliver a smoke-free future.

With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions.

The Digital Specialist – Masterdata supports digital platforms and commercial operations, ensuring seamless operation, maintenance, and adoption of global digital solutions that drive business growth and streamline processes. The role partners with multicultural business teams to enable market deployments and commercial operations, while maintaining comprehensive documentation for digital products.

 How your day-to-day looks like

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  Masterdata Scope & Systems Supported

  
  

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    Account, Contact, and Territory creation and updates across core commercial systems.

    
    
  
  
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    Onboarding/deboarding, deactivation, and purging of records consistent with governance and compliance.

    
    
  
  
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    Data synchronization checks and remediation to ensure accuracy and integrity across platforms.

    
    
  
  
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    Primary systems: Salesforce, AWS, DataLoader, REEV, plus other sales and commercial systems (e.g., ISMS, CIS, Talos).

    
    
  
  
  
  

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  Create/update/modify templates, audiences, tasks, surveys, quizzes, lead forms; register users on Salesforce/digital platforms; prepare, report, and follow up on NPS surveys; reconcile program incentives and verify proof of performance; provide administrative support for e-ordering.

  
  


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  Explore, set up, and tailor digital solutions (temporary and enduring) to address market needs; conduct sessions to guide internal deployment activities.

  
  


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  Execute UAT/UVT across devices (PC, mobile, tablet) and languages for B2B/B2C platforms; support front-end and back-end web/e-commerce updates.

  
  


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  Upload branded and brand-agnostic content and training materials; collaborate with Global Capability and Digital teams to publish content.

  
  


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  Respond rapidly to system issues; follow up on end-user tickets and act as the gateway between users and development teams.

  
  


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  Update and create internal documentation, process flows, handbooks, and guides for digital tools; support additional sales and commercial systems as required.

  
  

What you need to have

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  Bachelor’s degree in Business Administration, Marketing, Information Systems, or any related field

  
  


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  3–5 years of experience in digital operations, CRM/data management, or commercial systems support

  
  


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  Proficiency in CRM and data management tools (Salesforce, DataLoader Snowflake), and Microsoft Office (Excel, Word, Powerpoint)

  
  


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  Proficient in English language; other Asian languages proficiency is a plus

  
  


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  Knowleadgeable with the following: Salesforce, SQL, JIRA, Confluence, CSS, HTML, Python, for web content publishing 

  
  


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  Strong attention to detail, analytical thinking, and problem-solving

  
  


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  Ability to prioritize multiple tasks and meet deadlines

  
  


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  Clear communication and collaboration with cross-functional teams

  
  


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  Adaptability, proactive mindset, and customer focus

  
  


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  Resilience in repetitive tasks; integrity, organizational agility, and process management

  
  

Work Location & Schedule

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   Hybrid work arrangement between Mondays to Fridays; midshift schedule

  
  


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   Based in 8 Rockwell, Makati City

  
  

What we offer

Our success depends on our talented employees who come to work every day with a sense of purpose and an appetite for progress. Join PMI and you too can:

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  Seize the freedom to define your future and ours.

  
  


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  Take pride in delivering meaningful impact through your work.

  
  


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  Collaborate with talented colleagues in a diverse and inclusive environment.

  
  


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  Enjoy opportunities for professional growth and continuous learning.

  
  

Additionally, our competitive Compensation & Benefits package includes:

• Guaranteed 14th Month Pay: Enjoy an extra month of salary every year.


• Comprehensive HMO Coverage: Health insurance for you and your qualified dependents.


• Annual Nontaxable Allowance: Receive up to PhP 10,000.


• Retirement Plan: Secure your future with our robust retirement plan.


• Leave Conversion: Convert unused leaves into additional cash benefits.

Philip Morris International is certified globally by both the Top Employer Institute and the Equal Salary Foundation.