Director Human Resources

About the Company

Cyzerg is a technology company specialized in the research, development, implementation, and management of technology solutions for the warehousing industry. With over 148+ active customers across North, Central and South America, Cyzerg has developed industry expertise and capabilities to increase business efficiency and competitiveness across its customer base.
With headquarter in Miami, FL, and branches in the Philippines and India, the company credits its success to a relentless focus on its employees, customers, and delivering excellence at all times. Anchor on a culture of meritocracy and on the pillars of opportunity, integrity, innovation, humanity, passion, teamwork & opportunity, Cyzerg’s culture & core values guide every aspect of the organization.

About the Job

We are seeking a Director – Human Resources to oversee and manage HR operations for our US-based client.
The ideal candidate will have strong experience in Human Resources and Management, with solid exposure to US HR practices and employment regulations. The HR Manager will handle end-to-end HR operations including recruitment, employee relations, compliance, performance management, and HR strategy implementation — supporting the client’s growing team.
This role requires a proactive and detail-oriented professional who can effectively manage HR processes across time zones, communicate with stakeholders in the US, and uphold high standards of professionalism and confidentiality.

Responsibilities:

• Oversee and manage all HR functions to support our growing healthcare team.
• Lead and execute the full recruitment lifecycle — sourcing, interviewing, hiring, and onboarding top talent.
• Develop and implement HR strategies, policies, and programs aligned with business objectives and healthcare regulations.
• Ensure full compliance with federal, state, and local labor laws, as well as healthcare-related HR standards (HIPAA, OSHA, etc.)
• Manage employee relations with empathy, professionalism, and fairness.
• Coordinate payroll processing, benefits administration, and performance review cycles.
• Prepare HR reports and provide data-driven insights to guide leadership decisions.
• Partner with leadership to drive engagement, retention, and culture-building initiatives.
• Support diversity, equity, and inclusion efforts across the organization.
• Maintain accurate employee records and ensure confidentiality of sensitive data.
• Manage HR technology (HRIS/ATS) and continuously improve HR processes for efficiency.
• Promote employee well-being, safety, and a healthy workplace culture.
• Perform other HR-related duties as needed.

Requirements:

• 5+ years of progressive HR and management experience (experience in US HR operations required).
• Bachelor’s degree in Human Resources, Psychology, Business Administration, Management, or related field.
• Proven experience in recruitment and HR administration for US-based teams.
• Strong understanding of US employment laws, benefits, and compliance requirements.
• Excellent English communication skills (written and verbal).
• Exceptional organizational, interpersonal, and problem-solving skills.
• Ability to work independently while collaborating across time zones.
• Must maintain confidentiality and handle sensitive information with integrity.
• Willing to work from 8:00 AM to 5:00 PM EST (night shift, office-based).

Benefits:

• Company paid medical insurance/HMO with PhilCare (enrollment on day 1).
• Competitive base salary depending on education, experience, and industry expertise.
• Get up to 15 days of paid time off, monthly short leaves, marriage leaves, and additional unpaid vacation leaves.
• Day trips. Shift gears and explore adventures with your team out of the office.
• Career development plans. We want you to grow and become the best at what you love.