Document Controller | TSI

I. PURPOSE

Responsible for the timely, accurate and efficient preparation and management of documents. He/She controls the uploading, downloading, numbering, sorting, filing, storing and retrieval of both electronic and hard copy documents produced by technical and project management teams.

II. DUTIES AND RESPONSIBILITIES

• Copy, scan, and store documents


• Check for accuracy and edit files, like contracts


• Review and update technical documents (e.g. manuals and workflows)


• Distribute project-related copies to internal teams


• File documents in physical and digital records


• Create templates for future use


• Retrieve files as requested by employees and clients


• Manage the flow of documentation within the organization


• Maintain confidentiality around sensitive information and terms of agreement


• Prepare ad-hoc reports on projects as needed

III. QUALIFICATIONS

• Graduate of any 4-year course


• Ability to build rapport and collaborate with clients


• Adaptability and strong problem-solving skills


• Experience in Information Technology Technical Sales is an advantage

IV. WORKING CONDITIONS

• May require working beyond normal business hours, including weekends and holidays to meet project deadlines or address urgent client issues