Documentation Associate, GBS Operations

For fixed-term employment only.

• Ensure and monitor customers’ requirements are documented, verified and recorded in the Logistics Procedure and Account Matrix profile in to comply to customers and vendors requirements.


• Ensure vendors documents to customers are delivered in a timely, accurate and complete manner.


• Liaise and advise customers and vendors of any inaccurate and incomplete documents that may impact cargo delivery.


• Execute and adhere to customers’ service requirements based on Documentation Instructions of Logistics Procedures.


• Ensure customers’ reports are timely and accurate.

• Graduate of any 4-year course


• Preferably with relevant experience in logistics and freight forwarding


• Good communication skills


• Proficient in MS Excel