Ecommerce Executive Assistant - 19330694535

LOOKING FOR A FILIPINO TALENT RESIDING IN THE PHILIPPINES

Position : Ecommerce Executive Assistant

Work Hours : M-F, 9AM – 5PM Hawaii time

Pay Range : $800 - $1300 per month (depending on experience)

Responsibilities:

• Answering customer support inquiries for the e-commerce store that sells pocketknives.
• Manage the inventory for the e-commerce store, and make orders when inventory is low.
• The EA must be good at delegation, and if they can't do a task, figure out who the person to do it it.

What makes you successful in this position

• This individual must be excellent at customer support, and able to field all customer support inquiries.
• Order inventory for the e-commerce store and keep track of inventory level
• Make modifications to the Shopify website as needed (delete products, add products, etc.)
• Amazon FBA experience is a plus
• Must be very coachable and be able to wear multiple hats.

The client also has a team of developers for a separate business, and this EA will assist in keeping those developers on track. Duties here include:

• Taking tasks that come through on email and creating a ticket for it.
• Assign the ticket to a developer and ensure that they have launched the project
• Periodically check-in to ensure that the developers are on track and don’t need additional support.
• There are three developers in total that they will be doing this for.

Software familiarities for the role:

• Suite of Google products
• Following SOP's in Google Docs
• Shopify and Amazon background ecommerce

Requirements

• At least a year of prior experience as an EA in ecommerce industry or similar
• Must be adaptable with tasks and deadlines when needed.
• Strong attention to detail and accuracy
• Ability to work independently and manage time effectively
• Excellent organizational and multitasking abilities
• Strong written and verbal communication skills