E-Commerce Key Account Manager (EKAM) Job

Mission Details

• • Manage and drive sales growth by ensuring product portfolio meets the needs of the market and is well positioned in the online space:
    • Use available data and customer feedback to identify needs in the e-commerce space.
    • Identify products in the line that will be a fit for e-commerce needs.
    • Ensure the right positioning and tools are created to drive sales.
    • Recommend an ad strategy to drive sales while maintaining profitability.
    • Manage relationships with e-commerce partners (e.g. Lazada, Shopee, Digital Dealers).
    • Sharing knowledge of all partner specific tools (e.g. Vendor Central) and KPI’s

• • Drive profitable growth:
    • Collaborate with Marketing for product mix optimization for e-commerce.
    • Provide feedback on feature set and cost optimization.
    • Clearly articulating the feature value of products in the market to drive premium price positions

• Develop and execute e-commerce strategy:
  • Collaborate with the local marketing team, global category managers, and global e-commerce team to identify the best e-commerce strategy within the context of the market plan

Required Profile

Minimum Experience: 2+ years of experience in E-Commerce business.
Education: Graduate of any 4-year course, preferably Business Management
Knowledge / Skills / Abilities:
• Strong track record in delivering top-line and profit results overall. 
• Strong customer management skills and bias for business development.
• Financial Acumen.
• Analytical, data driven mindset.
• Able to effectively organize, prioritize, and delegate work effectively within a team in a fast-paced environment with minimal supervision.
• Must be able to act independently, while collaborating with a variety of internal and external teams.
• Leadership skills with experience and comfort in owning cross-functional projects.
• Ability to move projects from concept to completion.
• Must be able to travel up to 60% of time.
• Excellent communication and presentation skills.
• Strong experience with MS Office: Excel and Powerpoint.
• Must possess a high sense of critical thinking capabilities.
• Must be highly collaborative and have a strong sense of teamwork.

Competencies

Adaptability/change flexibility

Communication

Customer Focus

Committed to Safety

Proactivity/creativity spirit

Professional knowledge

Results Focus

Demonstrates Professional Knowledge & Technical Capability

Team work/cohesion