Ecommerce Specialist

⭐️ this is a full-time 100% work from home, Independent Contractor role for someone based in the Manila metro market. This role will work NZT (Auckland) hours ⭐️ 

The company: Our client is a New Zealand-based, fast-moving e-commerce, wholesale, and loyalty business operating across a wide range of product categories. As a dynamic and growing company, they offer long-term growth potential and the chance to be part of interesting, evolving projects. 

You’ll work alongside a supportive team that values clear communication, streamlined systems, and simplicity. With direct mentorship from an experienced systems manager, you'll be empowered to grow, contribute meaningfully, and help shape the future of a business that’s scaling with intention.

Job role: We're looking for a sharp, detail-obsessed E-Commerce Specialist to join our growing team. You’ll manage day-to-day e-commerce operations, shape our online presence, and help ensure a seamless customer experience through powerful systems and creative strategy.

This is a unique opportunity to combine your creative and operational skills—supporting our internal operations while bringing our digital storefront to life. You’ll work directly with our leadership and systems teams, helping us stay organized, efficient, and customer-centric as we scale.

In this role you will:

This role supports the core operations team, especially across e-commerce platforms, supplier portals, and internal spreadsheets. You’ll help with:

• Uploading and updating product listings (descriptions, prices, images)
• Preparing and managing loyalty program onboarding via spreadsheet.
• Manicuring incoming and outgoing data across platforms.
• Maintaining Excel Spreadsheets for pricing, inventory, and stock flow
• Supporting third party supplier onboarding, tracking information and details
• Helping the team stay on top of recurring admin and data management
• Occasionally assisting with light order processing or customer follow-up
• Ad hoc projects as needed

About you:

• Legally eligible to work in the Philippines.
• Strong fluency in verbal and written English.
• As an independent contractor, you must have your own laptop / computer and secure, high speed internet access.
• 2+ years experience in e-commerce support, data management, admin, or virtual assistant roles
• Strong skills in Microsoft Excel (formulas, data entry, clean formatting)
• Experience with inventory platforms like Shopify and Cin7
• Detail-obsessed — you like things correct, clean, and complete
• A versatile learner able to follow existing systems and make suggestions for improvement when issues arise

Bonus points for: 

• Xero or accounting/bookkeeping basics
• Shopify admin or backend CMS
• Marketplacer or other Supplier Portals
• Knowledge of SEO best practices and keyword research

The details:

• Role type: Independent Contractor
• Location: Work from home - 100% fully remote (from the Philippines)
• Working schedule: full-time 40 hours per week; NZT (Auckland) hours
• Hourly rate: PHP ₱300 starting rate per hour depending on experience