E-Commerce Support Virtual Assistant

Are you tech-savvy and passionate about helping online shoppers? We are looking for an E-Commerce Support Virtual Assistant to provide excellent customer service and ensure a seamless shopping journey for our customers.

Your Role:

• Handle customer inquiries via phone, email, chat, and SMS.
• Assist with orders, refunds, and product recommendations.
• Monitor order progress and provide timely updates.
• Upsell and cross-sell products to boost customer satisfaction.
• Maintain customer records and provide insights for service improvements.

What We Look For:

• At least 1 year of experience in customer service, sales, or e-commerce.
• Strong problem-solving and communication skills.
• Familiarity with Shopify, CRM tools, and online shopping platforms.
• Organized and detail-oriented with a customer-first approach.
• Ability to work efficiently in a fast-paced, remote setup.

Perks & Benefits:

• $5/hour plus commission and annual increases.
• Paid time off and health insurance.
• Work-from-home opportunity with performance incentives.
• Career growth in a thriving e-commerce company.

If you’re ready to make an impact, apply today!