Job Description - Emerging Business Representative
As an Emerging Business Representative, you are proving your tenacity with prospecting, building customer relationships with the tactical level of organizations such as the IT Manager. You will be expected to disrupt customers thinking and build consensus for Softchoice solutions to secure deals, and support the organizational strategy of driving towards a services organization.
As a member of the inbound team you would be responsible supporting customers who have less than $500,000 in addressable spend with Softchoice.
What you'll do:
Respond to incoming client calls and purchase requests from any unmanaged client in North America – profile accordingly
Follow up and close transactional renewals
Position solutions for client purchase requests and projects by positioning Softchoice products and services
Create and manage opportunities in Salesforce
Follow up on quoted products and services
Monitor incoming quote requests from a general inbox for all our unmanaged clients and respond accordingly
Setting clients up on the Softchoice.com portal
Drive web adoption on every call assisting clients to place orders on the Softchoice.com portal through “Web-Walk through DEMO” and the Procurement POV
Profile and qualify unmanaged clients
Attend trainings and learn/keep up with new products and technologies in order to properly support client requests
Drive customer experience (CX) scores up though “legendary customer service”
Requirements
What you'll bring to the table:
Up to 1-year of previous sales experience in B2B background
College or University degree
Must be open to flexible work hours & statutory holiday alignment - you may be assigned to service customers indifferent times zones and countries (US/Canada)
Benefits
✔ Great Place to Work-Certified Company ✔ Premium HMO ✔ Holistic employee experience ✔ Rewards and incentives ✔ Monthly engagement activities ✔ Career advancement opportunities ✔ Paid referral program
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