Engagement Specialist

Join SAVii: Transforming Employee Wellness Across Emerging Markets

About SAVii

SAVii is the leading financial wellness platform in the Philippines, dedicated to revolutionizing the employee benefits landscape. Founded in 2017, we provide 360-degree salary-linked wellness services that empower HR leaders to support their teams' financial health.

Important Note for Applicants:

SAVii was recently acquired by GoTyme Bank, the country’s fastest-growing digital bank. While this position is hosted on the GoTyme Bank career page, you are applying specifically for a role within the SAVii organization. This partnership allows us to leverage GoTyme’s banking infrastructure to further our mission of financial inclusion.

Our Culture

At SAVii, we operate under a remote-first philosophy, prioritizing results and employee well-being. We foster a culture of collaboration, respect, and continuous professional growth. Our environment is fast-paced and execution-oriented, designed for individuals who are comfortable challenging the status quo and taking ownership of their contributions.

Your Impact: Key Responsibilities

As an Engagement Specialist, you will be integral to projects driving user and revenue growth. Collaborating with the B2C and Communications team, you will contribute to the development and delivery of strategic initiatives that lead to enhanced customer outcomes and experiences.

Your role involves being a brand ambassador–ensuring a unified voice when communicating with stakeholders, fostering better customer relationships, and shaping the brand through meaningful and inclusive conversations. You will contribute to efforts aimed at improving customer awareness, onboarding, engagement, and retention.

• Growth and Revenue
• Contribute to online and onsite engagement efforts to grow SAVii’s users and loan uptake
• Provide report and feedback on engagement activities including event highlights, uptake, and areas for improvement for future efforts
• Cover ad hoc functions to support the overall B2C marketing strategy and be able to respond to unexpected and time-sensitive needs that may arise
• Brand Ambassador
• Be at the forefront of customer awareness and education while maintaining a positive public image. Be the voice and expert on SAVii’s products and services during customer interactions
• Deliver onsite or online seminars or sessions to onboard customers on SAVii’s products and services, and to educate them on financial wellness
• Engage with customers when there are onsite or online activities, and booth requirements ensuring customer satisfaction
• Unified Communication
• Collaborate with the B2C and Communications team to design and implement a communication framework that ensures a consistent and controlled voice across social media and engagement channels (onsite, online).
• Deliver meaningful and inclusive conversations that align with the company's brand and values.
• Actively manage customer escalations and crises, ensuring a seamless and positive customer experience across all platforms.

Qualifications: Skills & Experience

• Bachelor's degree in Marketing or related field (or equivalent experience)
• At least 1 year of proven experience in marketing, preferably in a similar role or related industry
• Excellent oral communication, speaking, and presentation skills are a must
• Ability to engage with stakeholders, both internal and external, including clients, vendors, and senior leaders
• Experience in managing customer escalations and crises
• Ability to work both independently and collaboratively within a team
• Detail-oriented and highly organized with strong project management skills
• Proficiency in Google Suite or Microsoft Office, and project management tools
• Must be Manila-based and able to work onsite or at different client locations, and able to work on a flexible schedule if needed

Why Join SAVii?

Joining SAVii means contributing to a platform that directly improves the lives of thousands of employees. We offer a competitive benefits package, flexible work arrangements, and a professional environment that encourages diversity and innovation.

Commitment to Diversity & Inclusion

SAVii is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and believe that a diverse range of perspectives is essential to our success as a fintech leader.

Application Process

If you are a driven professional looking to make a meaningful impact in the financial wellness space, we invite you to apply.