Engineering Operations Assistant

Position: Engineering Operations Assistant

Number of hours: 40hours/week
Schedule: TBA

Key Responsibilities

• Manage and respond to incoming emails, handling customer inquiries and correspondence on behalf of the business owner.

• Review project requirements and prepare quotations using established pricing matrices and company pricing guidelines.

• Interpret and understand technical documentation, including PDF plans, AutoCAD drawings, iBwave designs, specifications, and engineering documents.

• Generate accurate cost estimates and quotations based on project requirements, technical drawings, and design documentation.

• Review and analyze iBwave designs to support project estimation, pricing, and proposal preparation.

• Coordinate with internal teams to gather information required for quotations and project execution.

• Maintain organized records of quotations, pricing information, project documentation, and client communications.

• Prepare proposals, bid submissions, and project-related documentation as required.

• Follow up with clients and customers regarding quotations, project updates, and additional information requests.

• Provide executive and administrative support to the business owner to ensure smooth day-to-day operations.

• Identify opportunities to improve quotation processes, workflow efficiency, and customer communication.

Qualifications

• Previous experience in estimating, technical sales support, project coordination, engineering administration, or a related role.

• Hands-on experience with iBwave, including the ability to review and interpret iBwave designs and documentation.

• Ability to read and interpret AutoCAD drawings, PDF plans, blueprints, and technical documentation.

• Experience preparing quotations, cost estimates, or pricing proposals.

• Strong attention to detail and accuracy when reviewing technical information and pricing calculations.

• Excellent written and verbal communication skills, with the ability to draft and manage professional email correspondence.

• Strong organizational and time-management skills, with the ability to manage multiple priorities and deadlines.

• Proficiency in Microsoft Office Suite, Google Workspace, and general business software.

• Ability to work independently and make informed decisions using established pricing and operational guidelines.

• Experience in telecommunications, wireless networking, engineering, construction, or related technical industries is highly preferred.

• Familiarity with CRM systems, quoting software, or project management tools is an advantage.

Preferred Qualifications

• Background in Mechanical Engineering, Civil Engineering, Construction, Manufacturing, or Industrial Services.

• Experience using AutoCAD or other technical drawing software.

• Understanding of project costing, material pricing, and estimating principles.

• Previous experience supporting business owners, executives, or technical sales teams.