Enterprise Account Manager(ThinkBlink Inc.)

ABOUT BLINKCX

BlinkCX (THINKBLINK INC.) is a technology-driven Customer Experience Insights company that helps organizations to engage their customers at every digital channel, understand their customers through experience data analysis, and build next-generation solutions that drastically increase efficiency on customer digital interactions. Our goal is to become the indispensable customer insights and innovations partner for businesses that care about their customers.

ABOUT THE ROLE

We are looking for a highly driven rock star salesperson who thrives in a fast-paced start-up environment with solid experience in sales, account management, or business development in technology or marketing solutions. The core of this candidate lies in the importance of forming quality relationships with customers and their businesses.

You will be working with a lean team of customer experience consultants, designers, UI/UX specialists, solution experts, and developers to deliver the best quality solutions for our client's needs. To succeed in this role, you must have an amazing attitude toward learning and connect with different personalities.

You will be mainly responsible for the following:

• Executing the sales strategy for Blink services and products mainly around the Customer Experience portfolio, and pushing for 100% achievement of set goals + Engage on cold calls and cold emails based on target segments for specific solutions and high-value prospects, including existing customers of Centric Group



• Qualify prospects and handle all general inquiries pertaining to Blink solutions + Contribute to pre-sales and post-sale activities by understanding the client’s needs, and ensuring we provide them with the best solutions. Support the team through continuous administrative tasks and complete various client retention and up-selling projects.

This role is perfect for you if you;

• Have at least 2 years of Sales experience selling SAAS solutions, experience with a Customer Experience solution is a plus. (MUST)



• Sales, account management, solution selling background or relevant work experience in the BFSI, e-commerce and digital services, and retail and service industries. (MUST)



• Have excellent essential skills: oral and written communication skills, people skills, organizational skills, and attention to detail



• Have a passion for sales – you value forming great relationships and are comfortable in dealing with C-level executives and clients.



• Ability to build rapport, create connections, and drive engagement with partners

What’s in it for you:

• We are in a hyper-growth market dealing with key CX technologies that power industries. There's always something cooking and your life will never be boring.



• Excellent opportunity to learn and be part of a market leader in the area of CX and data science solutions.



• Be part of the team that delivers experience transformation initiatives for many brands, businesses, and private and government services.