Events Associate

\u003cp\u003e\u00a0\u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-size:12.0px\"\u003e\u003cspan style=\"font-family:Verdana, Geneva, sans-serif\"\u003e\u003cb\u003eRequisition Number: 104876\u00a0\u003c/b\u003e\u003c/span\u003e\u003c/span\u003e\u003c/p\u003e\u003cdiv\u003e\u003cdiv\u003e\u003cstrong\u003eEvents Associate (Event Enablement Team)\u003c/strong\u003e\u003c/div\u003e\u003cdiv\u003e\u003cbr\u003e\u003cstrong\u003eLocation:\u003c/strong\u003e Hybrid role based in Metro Manila. You will work 1\u20132 days onsite at 10th \u0026amp; 11th Floor, Robinsons Cyber Omega, Pearl Drive, Ortigas Center, Pasig City, Metro Manila, Philippines 1605.\u003c/div\u003e\u003cdiv\u003e\u00a0\u003c/div\u003e\u003cdiv\u003e\u003cstrong\u003eInsight at a Glance\u003c/strong\u003e\u003c/div\u003e\u003cdiv\u003e\u003cbr\u003e14,000+ engaged teammates globally\u003cbr\u003eTop 5 Great Place to Work 2025\u003cbr\u003e#20 on Fortune\u2019s World\u2019s Best Workplaces\u2122 list\u003cbr\u003e$9.2B in revenue\u003cbr\u003e35+ industry and partner awards in the past year\u003cbr\u003e$1.4M+ total charitable contributions in 2023\u003c/div\u003e\u003cdiv\u003eNow is the time to bring your expertise to Insight. We are a people\u2011first technology company and a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and the intelligent edge. We help organizations navigate complex digital decisions and deliver extraordinary results.\u003c/div\u003e\u003cdiv\u003e\u00a0\u003c/div\u003e\u003cdiv\u003e\u003cstrong\u003eAbout the Role\u003c/strong\u003e\u003c/div\u003e\u003cdiv\u003eAs an\u00a0\u003cstrong\u003eEvents Associate\u003c/strong\u003e, you will act as the single point of contact for real\u2011time critical client IT infrastructure, application, device alerts, and incidents. You will play a key role in ensuring service availability by monitoring, triaging, and coordinating incident responses across global teams.\u003c/div\u003e\u003cdiv\u003e\u00a0\u003c/div\u003e\u003cdiv\u003e\u003cstrong\u003eWhat You\u2019ll Do\u003c/strong\u003e\u003c/div\u003e\u003cdiv\u003e\u2022 Monitor real\u2011time alerts and incidents across IT infrastructure, applications, and devices using ServiceNow and ScienceLogic\u003cbr\u003e\u2022 Perform incident triage, correlation, escalation, and documentation in line with agreed SLAs\u003cbr\u003e\u2022 Coordinate with Global Response Teams and communicate infrastructure health updates to customers\u003cbr\u003e\u2022 Provide 24/7 operational support and participate in BCP and shift changes based on operational needs\u003c/div\u003e\u003cdiv\u003e\u00a0\u003c/div\u003e\u003cdiv\u003e\u003cstrong\u003eBe AmbITious\u003c/strong\u003e\u003cbr\u003eThis role is not just about what you do today, but where you can go tomorrow. At Insight, your hunger, heart, and harmony are met with continuous opportunities to learn, grow, and advance your career.\u003c/div\u003e\u003cdiv\u003e\u00a0\u003c/div\u003e\u003cdiv\u003e\u003cstrong\u003eWhat We\u2019re Looking For\u003c/strong\u003e\u003cbr\u003e\u2022 Basic to intermediate knowledge of IT concepts such as virtualization, cloud, networking, data centers, hardware, and software\u003cbr\u003e\u2022 Hands\u2011on experience with ServiceNow (Incident or Alert Management) and familiarity with best practices\u003cbr\u003e\u2022 Working knowledge of monitoring and collaboration tools such as ScienceLogic, Okta, O365, MS Teams, Slack, and RDP\u003cbr\u003e\u2022 Strong communication skills, documentation skills, and willingness to work shifting schedules\u003c/div\u003e\u003cdiv\u003e\u00a0\u003c/div\u003e\u003cdiv\u003e\u003cstrong\u003eWhat You Can Expect\u003c/strong\u003e\u003cbr\u003e\u2022 Health insurance from Day 1 with 2 free dependents\u003cbr\u003e\u2022 Training and development opportunities\u003cbr\u003e\u2022 Group life insurance\u003cbr\u003e\u2022 Flexibility to work from another location, including international destinations, for up to 30 consecutive days per year\u003cbr\u003e\u2022 A people\u2011driven culture built on Hunger, Heart, and Harmony\u003c/div\u003e\u003cdiv\u003e\u00a0\u003c/div\u003e\u003cdiv\u003eJoin us today. Your ambITious journey starts here.\u003c/div\u003e\u003cdiv\u003e\u00a0\u003c/div\u003e\u003cdiv\u003e\u003cem\u003eInsight is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, or any other characteristic protected by law.\u003c/em\u003e\u003c/div\u003e\u003c/div\u003e\u003cp\u003e\u00a0\u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-size:11.0px\"\u003e\u003cspan style=\"font-family:Verdana, Geneva, sans-serif\"\u003eThe position described above provides a summary of some the job duties required and what it would be like to work at Insight. For a comprehensive list of physical demands and work environment for this position,\u00a0\u003ca href=\"http://www.insight.com/en_US/help/physical-demands-and-work-environment.html\"\u003eclick here\u003c/a\u003e.\u003c/span\u003e\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-size:12.0px\"\u003e\u003cspan style=\"font-family:Verdana, Geneva, sans-serif\"\u003e\u003cb\u003eAbout Insight\u003c/b\u003e\u003c/span\u003e\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u00a0\u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-size:11.0px\"\u003e\u003cspan style=\"font-family:Verdana, Geneva, sans-serif\"\u003eToday, every business is a technology business. Insight Enterprises, Inc. empowers organizations of all sizes with Insight Intelligent\u00a0Technology Solutions\u2122 and services to maximize the business value of IT. As a Fortune 500-ranked global provider of digital innovation, cloud/data center transformation, connected workforce, and supply chain optimization solutions and services, we help clients successfully manage their IT today while transforming for tomorrow. From IT strategy and design to implementation and management, our 11,000 teammates help clients innovate and optimize their operations to run smarter. Discover more at\u00a0\u003ca href=\"https://www.insight.com/en_US/home.html\"\u003einsight.com\u003c/a\u003e\u00a0\u003c/span\u003e\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u00a0\u003c/p\u003e\u003cul\u003e\u003cli\u003e\u003cspan style=\"font-size:11.0px\"\u003e\u003cspan style=\"font-family:Verdana, Geneva, sans-serif\"\u003eFounded in 1988 in Tempe, Arizona\u003c/span\u003e\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan style=\"font-size:11.0px\"\u003e\u003cspan style=\"font-family:Verdana, Geneva, sans-serif\"\u003e11,000+ teammates in 19\u00a0countries providing Insight Intelligent Technology Solutions\u2122 for organizations across the globe\u003c/span\u003e\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan style=\"font-size:11.0px\"\u003e\u003cspan style=\"font-family:Verdana, Geneva, sans-serif\"\u003e$8.3 billion in revenue in 2020\u003c/span\u003e\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan style=\"font-size:11.0px\"\u003e\u003cspan style=\"font-family:Verdana, Geneva, sans-serif\"\u003eRanked #409\u00a0on the\u00a0Fortune 500, #15\u00a0on the CRN Solution Provider 500, 2020 CRN Innovator of the Year Award\u003c/span\u003e\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan style=\"font-size:11.0px\"\u003e\u003cspan style=\"font-family:Verdana, Geneva, sans-serif\"\u003e2020 Intel Innovation Partner of Year, 2020 Microsoft U.S. Partner of the Year and Worldwide Customer Experience Partner of the Year\u003c/span\u003e\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan style=\"font-size:11.0px\"\u003e\u003cspan style=\"font-family:Verdana, Geneva, sans-serif\"\u003eRanked #7 on the 2021 Fortune World\u0027s Most Admired Companies (Information Technology Services industry), #70 on the Fortune 100 Best Workplaces for Diversity, #296 on Forbes World\u0027s Best Employers (#27 within IT), and #5 on the Phoenix Business Journal 2020 list of Best Places to Work\u003c/span\u003e\u003c/span\u003e\u003c/li\u003e\u003c/ul\u003e\u003cp\u003e\u00a0\u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-size:11.0px\"\u003e\u003cspan style=\"font-family:Verdana, Geneva, sans-serif\"\u003eToday\u0027s talent leads\u00a0tomorrow\u0027s success. Learn about careers at Insight:\u00a0\u003ca href=\"https://jobs.insight.com/\"\u003ejobs.insight.com\u003c/a\u003e\u003c/span\u003e\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u00a0\u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-size:11.0px\"\u003e\u003cspan style=\"font-family:Verdana, Geneva, sans-serif\"\u003eInsight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.\u003c/span\u003e\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u00a0\u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-size:11.0px\"\u003e\u003cspan style=\"font-family:Verdana, Geneva, sans-serif\"\u003eInsight Manila Location: 10F-11F Robinsons Cyber Omega, Pearl Drive, Ortigas Center, Pasig City, Metro Manila, Philippines 1605.\u00a0\u003c/span\u003e\u003c/span\u003e\u003c/p\u003e