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Executive Admin Assistant

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Job Description - Executive Admin Assistant

We’re looking for an Executive Administrative Assistant to provide comprehensive administrative and operational support to our Insurance campaign. This role ensures smooth day-to-day operations by managing data, documents, communication, and claims processing within the AMS360 system.


What You’ll Do:
  • Data Entry & Management
  • Enter and update client and policy details in AMS360
  • Create and maintain accurate customer and prospect records
  • Manage submissions, renewals, endorsements, and cancellations
  • Document Handling
  • Scan, upload, and label documents for easy retrieval
  • Prepare and distribute eForms such as applications, binders, and certificates
Communication Support
  • Monitor and respond to incoming emails promptly
  • Draft and send client communications, including policy confirmations and renewal notices
  • Handle routine inquiries and escalate complex issues to the right team members

Claims Processing
  • Enter and update claim information in AMS360
  • Send loss notices to carriers and track claim progress
Administrative Support & Quality Assurance
  • Schedule and coordinate meetings, prepare agendas, and manage calendars
  • Assist Account Managers and Executives with admin tasks
  • Audit client records to maintain data accuracy
  • Recommend and help implement process improvements

If you have a passion for organization, precision, and service excellence, we’d love to have you on our team.

Requirements

  • Strong organizational and time management skills
  • Excellent written and verbal communication abilities
  • Proficiency in AMS360 or similar agency management software (preferred)
  • Ability to work independently and manage multiple tasks
  • High attention to detail with a focus on accuracy and quality


Benefits

At Flatworld Philippines, you will be joining a dynamic work environment that offers competitive compensation, fosters innovation, and presents unique growth opportunities. Being a part of our team means contributing to and benefiting from our supportive work culture. We offer:
  • Competitive compensation packages
  • Comprehensive health coverage including HMO and Life Insurance
  • Opportunities for professional growth and development
  • A supportive and dynamic work environment
  • Free meals and other wellness benefits
Please submit your resume detailing your experience, skills, and qualifications. We look forward to reviewing your application and seeing how you can be a valuable addition to our team.

Your journey with Flatworld Philippines starts here!


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