Executive Assistant (Central Support)

Key responsibilities & accountabilities

• Diary management for CEO, CFO and Managing Director
• Managing travel arrangements including flights and accommodation
• Arranging detailed business trip schedules
• Providing high-level executive and administrative support
• Preparing documentation for internal workshops and presentations
• Coordinating requests for information from internal and external stakeholders and providing a professional first point of contact for all enquiries
• Managing complex and changing diaries, including scheduling, negotiating appointments and meetings and organising associated and supporting documentation
• Coordinating effective meetings by organising and collating meeting agendas, providing confidential minute taking and coordinating follow up actions
• Preparing correspondence and/or briefing packs, reports and presentations
• Maintaining confidence and protecting operations by keeping information confidential
• Keeping records of customer interactions, processing and filing documents
• Compiling weekly/monthly reports on overall customer satisfaction
• Completion of adhoc requests

Managing large amounts of incoming calls and emails to Chatime Central Support and the Executive team

Key Selection Criteria

• Previous experience as a Personal Assistant or Executive Assistant.
• Excellent written and verbal communication skills
• Excellent communication skills with the confidence to liaise at an executive level
• Typing 30-40 words per minute
• Proactive, creative approach to problem solving
• Strong project management and organisational skills
• Strong attention to detail
• The ability to manage time and prioritise the work load
• Strong proficiency in Microsoft Office suite: Power point, Excel, Word