Executive Assistant | DAYSHIFT + Fixed Weekends Off

• Do you want to work with some of Australia's best financial planning businesses?
• Embark on a fulfilling and engaging career.
• Generous benefits + personalized learning and development.

This is a dayshift, full-time role with weekends off.

ABOUT BSA

We are a talent outsourcing company with offices in the Philippines. We guide, inspire, and empower young talents to be the heroes that drive business growth. We are more than just a workplace, we are a family. We create a satisfying work environment, one that you'll look forward to coming to every day — a place where the best and brightest minds meet to build a community of successful companies.

ABOUT THE CLIENT

5 ELK creates an awesome working environment for people who are serious about their careers and committed to providing exceptional customer service.

ABOUT THE ROLE

Are you a highly organized and proactive professional with a proven track of providing exceptional administrative support in a fast-paced environment? We're seeking a dedicated Executive Assistant to provide comprehensive support to our leadership team in General Insurance. This isn't an entry-level position; we're looking for someone with significant experience who thrives on anticipating needs and managing diverse responsibilities.

Responsibilities:

• Manage incoming calls, directing them appropriately and providing a professional and friendly first point of contact.
• Liaise effectively with clients, brokers, and insurers through various communication channels, including telephone, email, and letters.
• Oversee and manage our central email inbox, ensuring timely responses and efficient organization.
• Handle credit control duties, including daily banking processes.
• Generate and issue various reports as required.
• Process broking and account transactions accurately and efficiently.
• Perform other general administrative tasks related to information distribution.
• Be open to and actively participate in training for internal accounts procedures and general insurance administration

• A Bachelor's degree in Finance, Accounting, Business Administration, Management, or a related financial or business field is highly preferred.
• 2+ years of experience in a similar administrative or customer service-focused role.
• Strong communication skills, both written and verbal, with the ability to articulate information clearly and professionally.
• Demonstrated customer service experience, showcasing a commitment to client satisfaction and problem-solving.
• Exceptional organizational skills with a keen eye for detail and the ability to manage multiple priorities effectively.
• A collaborative team player who can work effectively within a multi-disciplinary environment.
• Proficiency in O365 applications, particularly Excel, is highly preferred.
• A proactive approach to learning new skills and a genuine interest in understanding general insurance administration.
• Proven ability to prioritize workload and communicate effectively with all stakeholders in a fast-paced environment.

Our Client, 5 ELK benefits:

• Fixed Dayshift Schedule and Weekends Off
• Australian Holidays off and get to enjoy Christmas and New Year
• Competitive Compensation Package
• HMO with 200k benefits, plus 1 dependent when you start
• Monthly Awards and other Incentives
• Company Events and Employee Wellness Programs
• Personalised learning and development program
• Coaching and mentoring by qualified and experienced professionals
• Modern fit-out and workstation