Field Tech Analyst

Troubleshooting hardware and software issues. Troubleshooting networking and connection issues. Provide network technical support for complex network related incidents, changes and projects Troubleshooting of Cisco and wireless technology, network routing and switching Coordinate with higher, peer and subordinate elements to troubleshoot, modify or establish LAN/Voice/Video services in support of the mission. Implement and maintain networked systems, including configurations, supporting / troubleshooting network problems and coordinating with vendors for installation of such items as routers, bridges, concentrators and switches Manage, operate and maintain LAN/Voice/Video services for the Command. Provide and manage a secure, high performance network, for services including VoIP, QoS, CoS, LAN's, SBC's, traditional TDM and SIP. Manage and drive remediation efforts related to information security, remediation may be from incidents, penetration tests, vulnerability scans, internal/external audits and other assessments