Bachelors degree in Accountancy, Finance, or related field
At least 2 years of experience in finance operations
Working knowledge of billing, AR, Collections, and AP processing
Familiarity with ERP systems (e.g., Microsoft Dynamics D365, SAP, Oracle)
Working knowledge of Microsoft Excel (e.g., pivot tables, lookups, formulas) and other productivity tools such as PowerPoint, Word, and collaboration platforms (e.g., Microsoft Teams, SharePoint).
Strong organizational and problem-solving skills with high attention to detail.
Excellent communication and customer service skills.
Job Description
Process vendor invoices, staff reimbursements, and customer billings and refunds in line with company policy and tax regulations
Perform cash applications and account reconciliations for both AP and AR ledgers
Perform collection administrative activities such as suspension, termination, reinstatements and account reconciliation
Prepare credit card applications, support Know-Your-Customer (KYC) documentation, and monitor related transactions
Prepare reporting including reconciliation for franchise partners
Execute scheduled and ad hoc payment runs; conduct proactive follow-ups with customers and vendors; maintain and monitor aging reports.
Support month-end close activities, ensuring accurate entries and reconciliations for PTP and OTC accounts
Assist with master data management for vendors and customers, ensuring records are complete, accurate, and up to date.
Collaborate with internal teams and third-party providers to resolve payment and billing issues
Provide timely escalation and resolution of queries and critical issues
Participate in process improvement initiatives and ensure documentation is updated
Support internal and external audits by providing accurate and complete documentation
Adhere to financial controls and segregation of duties within the team
Perform other finance operations tasks as needed to support AP and AR processes
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