Finance Associate (Purchase Order (PO) Management) (Temporary less 6 month fixed salary)

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The Cash Acceleration Services Hub is responsible for driving process efficiency and establishing a steering framework along the Oder-to-Cash process from when the invoice is issued to SAP customers to when the actual payment is received. It includes processes like purchase order management, invoice delivery, dispute management, dunning procedure, consequence management for non-payment, and data reporting and analytics. The team drives standardization and automation to simplify the order to cash processes. Our goal is to safeguard SAP’s overall cash flow performance and continuously drive modernization of SAP’s receivables management forward.

The PO Management team takes on an important role in the Order to Cash process to effectively and efficiently manage the submission and reception of Customer POs including the creation of a governance of the PO process and standardizing it across the regions, creating transparency of the PO submission status, PO Mailbox monitoring and maintaining the received POs in the system, driving SAP4Me adoption and consumption, etc. thereby minimizing escalations and improving overall customer experience.

Key Areas of Responsibility and Tasks:

· Monitor and handle POs received in the PO Collection Mailbox using the PO Collection Dashboard

· Maintain up-to-date email recipient for PO Projection Letters

· Handle PO related queries received in the PO Collection Mailbox and redirect non-PO related to appropriate teams

· Maintain agreed Service Level Agreement (SLA)

· Maintain up-to-date email recipient for PO Projection Letters

· Maintain list of PO required customers at customer level and monitor progress of PO Collection

· Work closely with O2C Teams (Cash Collections, Order-to-Invoice (O2I) Teams, Invoice Delivery (ID) Team) to make sure timely PO Collection, correct PO reflected on invoices and minimize delays in invoice uploads to customer’s preferred invoice portal

· Investigate and resolve any PO vs Contract mismatch

· Serve as an avid ambassador for SAP4Me Consumption and Adoption

· Escalate to management PO required customers who habitually delays PO issuance

· Follow SAP processes and use application tools available in ISP, NGBC, CRM and others

· Suggest creative ideas on how to leverage new technologies (automation, generative AI, etc.)

· Ensure PO management governance is followed

Experience and Skills Required:

· Good understanding of the Order to Cash cycle

· Detail Oriented

· Adaptability

· Analytical Thinking

· Collaboration

· Problem Solving

· Customer Orientation

· Data Analysis

· Effective Communication

· Financial Acumen

· Sarbanes-Oxley Act (SOX) Compliance

· Business Intelligence

· Artificial Intelligence

· Negotiation

· Multicultural Education

· Accounting Analysis

· Time Management and Ability to prioritize tasks

· Continuous Improvement mindset

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.  

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Requisition ID: 445264  | Work Area: Finance  | Expected Travel: 0 - 10%  | Career Status: Graduate  | Employment Type: Limited Full Time   | Additional Locations:  #LI-Hybrid