Fraud Management Governance Unit Head

About the Job

Location: Taguig

Corporate Title: Assistant Vice President to Senior Assistant Vice President

Work Arrangement: Hybrid

Our Enterprise Oversight Office is looking for experienced professionals to join us in Taguig with the role of Fraud Management Governance Unit Head.

In this role you will establish and maintain a robust governance framework that ensures effective oversight, compliance, and continuous improvement of the enterprise fraud risk management program. You will lead the development of policies, standards, controls, and reporting mechanisms to align with regulatory requirements, internal risk appetite, and industry best practices.

Your dream. Our focus.

East West Banking Corporation (EastWest) is one of the largest universal banks in the Philippines, and is committed to continuously invest in people and in process, product, and service enhancements, and embrace new ideas to enhance the EastWest experience.

We empower our employees to drive their careers and are committed to provide the runway for them to grow. We value teamwork and individual initiative. Join us and be part of a highly engaged team, and a workplace that promotes development and goal attainment.

Whether you're just starting out, or already a seasoned professional, EastWest can help you unleash your potential, and bridge the gap between dream to success.

What the role will entail

• Assist in completing investigations and reviewing MIS reports on aging cases
• Monitor fraud-related regulatory changes, review compliance reports, and coordinate with Legal and Compliance teams
• Prepare and submit accurate fraud governance reports to senior management and the Board, ensuring timely data consolidation
• Lead annual fraud risk assessments across business units, validate mitigation plans, and coordinate with process owners
• Develop and implement fraud training programs to strengthen awareness and prevention
• Track and manage governance-related issues and escalations to ensure timely resolution
• Identify governance processes for automation, collaborate with IT and vendors, and monitor adoption of automated tools

What we're looking for

• Holder of a Bachelor's degree
• Minimum of 5 years of experience in retail and consumer banking with a focus on fraud management
• Strong understanding of the fraud investigation process
• Solid knowledge of fraud detection methods and practices
• Adept knowledge of bank products and services

What you can expect from joining our team

• Career development and training opportunities
• Competitive salary package and benefits
• Performance-based incentives and recognition programs to reward high-performing individuals
• Opportunity to work with industry experts and be mentored by them
• Defined career progression paths to guide you in your professional growth