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Requisition Number: 100559
Position Overview
The Front Desk Associate will be the primary gatekeeper of the company. This person will be responsible in providing administrative support for guests and employees, inventory control, record management, and workplace safety.
What you’ll do at Insight
The Front Desk Associate will be responsible for developing efficient practices to serve business needs.
Guest relations
Welcomes visitors and endorses them to the correct department or employee.
Answers and direct phone calls accordingly.
Ensures visitors are properly attended to from entry all the way to their exit.
Arranges hotel accommodation if needed.
Assigns and prepares room or workstation setup.
Assists on any other needs such as water, food and transportation.
Receives, sorts and distribute (if applicable) vendor deliveries.
Document management
Operates standard office equipment such as printer and photocopier, and coordinates with vendors for repairs.
Records all visitor concerns and other transactions or activities that goes thru reception.
Maintains an organized filing system of employee, guest and vendor documents.
Uploads and categorizes documents to respective storages or cloud drives.
Office entryway-lobby-reception office maintenance
Maintains the said areas in a clean and presentable manner.
Coordinates with maintenance for cleaning and repairs.
Upholds the office safety standards in coordination with security.
Building admin coordination
Processes work permits and gate pass for the contractor’s works and supplier’s deliveries.
Reports building issues such as leaks, water supply, power outage, etc. to the Property Supervisor and follows up until resolved.
Coordinates with the affected department leads if building has any activities that might affect operations such as the monthly generator testing, building entry requirements, parking rules changes, etc.
Teammate support
Coordinates on any arrival/pick-up/delivery of equipment, HR/payroll related documents, and other work-related devices.
Manages and schedules meeting & conference room reservations and requirements.
May serve as liaison between Admin-HR-Payroll and the employees on documentary requirements.
Aids during emergencies from evacuation, lodging, food, or transportation assistance.
Company collaterals
Updates digital signages and bulletin boards.
Print, cut, distribute flyers, cards, IDs, and other printable assets whenever needed.
Facilities and housekeeping
Assigns and reviews the facility staff’s day to day cleanliness outputs.
Determines facilities issues and collaborates with them for resolutions.
Educates the staff on any company updates and requirements all the way to completion.
Event management
Brainstorms and plans for games and activities.
Other duties as assigned.
What you’ll need to join Insight
Bachelor’s Degree in Office Administration or related field, from four-year College or University.
Able to thrive in an environment characterized by rapidly changing requirements and an ongoing focus on meeting operational objectives.
Strong interpersonal skills.
Personable and customer-service oriented.
Proficient in written and verbal English communications skills.
Highly organized and detail oriented.
Able to successfully manage multiple priorities under pressure.
Proven ability to communicate effectively across all levels of the organization.
Strong commitment to company values and operating principles.
Preferred
Experience in front desk support in a BPO setting and other related experience.
Physical Demands
The physical demands described here are representative of those that must be met by a teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, talk, hear, and operate a computer, telephone, and multi-function printer.
Specific vision abilities required by this job include close vision requirements due to computer work.
Regular inspection of the workplace environment.
May require moderate lifting.
Regular, predictable attendance is required; including quarter-driven hours as business demands dictate.
Work Environment
The work environment characteristics described here are representative of those a teammate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Moderate noise (i.e. business office with computers, phone, and printers, light traffic).
Ability to work in a confined area.
Ability to sit at a computer terminal for an extended period of time.
Ability to conduct facilities ocular.
Ability to travel when needed.
Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.
The position described above provides a summary of some the job duties required and what it would be like to work at Insight. For a comprehensive list of physical demands and work environment for this position, click here.
About Insight
Today, every business is a technology business. Insight Enterprises, Inc. empowers organizations of all sizes with Insight Intelligent Technology Solutions™ and services to maximize the business value of IT. As a Fortune 500-ranked global provider of digital innovation, cloud/data center transformation, connected workforce, and supply chain optimization solutions and services, we help clients successfully manage their IT today while transforming for tomorrow. From IT strategy and design to implementation and management, our 11,000 teammates help clients innovate and optimize their operations to run smarter. Discover more at insight.com
Today's talent leads tomorrow's success. Learn about careers at Insight: jobs.insight.com
Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.
Insight Manila Location: 10F-11F Robinsons Cyber Omega, Pearl Drive, Ortigas Center, Pasig City, Metro Manila, Philippines 1605.
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