Fund Servicing Associate

• Execute routine fund servicing transactions accurately and in accordance with established policies, procedures, and controls.
• Partner with operations and finance stakeholders to support timely processing and resolve day-to-day servicing items.
• Maintain clear documentation and provide updates to stakeholders to support transparency and effective issue tracking.
• Identify opportunities to improve current working methods and support implementation of agreed process enhancements.
• Apply active listening and effective questioning techniques to understand requests and help deliver appropriate solutions.

Required qualifications, capabilities and skills

• At least 3 years of experience in fund servicing operations with a focus on fund accounting and administration.
• Demonstrated experience executing operational processes with accuracy, attention to detail, and adherence to documented procedures and controls.
• Demonstrated ability to build productive working relationships with peers, managers, and cross-functional stakeholders.
• Experience proposing and implementing process improvements that enhance efficiency and operational resiliency.
• Strong written and verbal communication skills, including the ability to gather requirements and clarify needs through active listening and questioning.