General Accounting Associate Manager

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.

We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.

Job Description

Job Title: General Accounting Associate Manager

Summary:

The General Accounting Associate Manager for Fixed Assets and Prepayments is responsible for overseeing the accounting, monitoring, and reporting of fixed assets and prepaid accounts across multiple global regions: APAC, EMEA, and North America. This role ensures accurate Fixed Assets and Prepayments end to end process and compliance with global accounting standards, while supervising a team and collaborating with various internal stakeholders. He/she will lead the Fixed Assets and Prepayments team in completing the month-end close activities accurately and within the set deadline.

Fixed Assets Accounting

• Supervise the end-to-end fixed asset lifecycle: acquisition, capitalization, depreciation, transfer, intercompany, and disposal.
• Ensure compliance with capitalization policies, useful life standards, and asset and spend category tagging policy.
• Review and approve fixed asset-related journal entries and reconciliations
• Review and approve invoices with Fixed Assets spend category tagging and ensure correct classification in line with the asset capitalization guidelines
• Ensure timely and accurate month-end closing of fixed asset sub-ledgers.
• Review monthly and quarterly Fixed Asset reports and analysis
• Conduct physical inventory counts with the help of IT team for Philippines

Prepayments

• Oversee recognition and amortization of all prepayments
• Ensure timely review and proper classification of prepaid accounts.
• Review and approve prepayments-related journal entries and reconciliations
• Ensure timely and accurate month-end closing of Prepayment accounts
• Review Prepayment reports and analysis
• Regional Oversight for Fixed Assets and Prepayments (APAC, EMEA, North America)
• Serve as the point of contact for audits, queries, and reporting requirements across the three regions for Fixed Assets and Prepayments
• Collaborate with regional business units and stakeholders to maintain accurate asset and prepayment data.
• Asset and Prepayment reports and analysis

Controls & Compliance

• Enforce internal control procedures related to fixed assets and prepayments.
• Support audit and SOX documentation requirements related to FA and prepaids.
• Identify and remediate control gaps and risks.

Team Supervision & Process Improvement

• Lead and mentor team members handling day-to-day FA and prepayment tasks.
• Drive process standardization and improvements to increase efficiency and reduce manual efforts.
• Participate in system implementations, upgrades, and automation initiatives.

Qualifications

• Education: Bachelor’s degree in Accountancy, Finance, or equivalent; CPA preferred.
• Experience: At least 7 - 8 years of relevant experience in general accounting, with a minimum of 4 years leading in fixed assets and prepayments
• Regional Exposure: Experience working with international entities, especially in APAC, EMEA, and North America.

Requirements

• Strong accounting background, knowledge in IFRS and/or US GAAP
• Advanced skills in Excel, Word and Outlook
• Strong organizational and leadership skills.
• Excellent verbal and written communication skills.
• Highly analytical with strong problem-solving skills and keen attention to details
• Must have excellent interpersonal skills to effectively work with teammates and offshore contacts
• Experience in Workday system is an advantage

#LI-AR2
#LI-Hybrid

If a Genesys employee referred you, please use the link they sent you to apply.

About Genesys:

Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.com.

Reasonable Accommodations:

If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at [email protected].

You can expect a response within 24–48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email.

This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation—such as application follow-ups or resume submissions—may not receive a response.

Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.

Please note that recruiters will never ask for sensitive personal or financial information during the application phase.