General Sales Manager

Job Description:

The General Sales Manager oversees all sales operations within the dealership. They are accountable for the customer retention, profitability, and the achievement of sales targets through effective team leadership and strategic planning.

Key Responsibilities

• Sales Leadership
o Hire, train, and supervise sales managers and sales staff.
o Set clear sales goals and performance standards.
o Coach and mentor the team on lead generation, follow-up, and closing techniques.
• Financial & Strategic Management
o Develop annual sales forecasts, including unit sales, gross profits, and expenses.
o Monitor department profitability and break-even data.
o Implement strategies to maximize revenue and minimize costs.
• Customer Relationship Management
o Ensure high levels of customer satisfaction and retention.
o Resolve customer complaints effectively and uphold ethical sales practices.
o Build long-term relationships with clients and community partners.
• Operational Oversight
o Coordinate with other dealership departments (service, finance, marketing).
o Maintain compliance with dealership policies and industry regulations.
o Oversee dealership inventory management and pricing strategies.

Skills & Qualifications
o Leadership & Communication: Strong ability to motivate and manage teams.
o Sales Expertise: Proven track record in automotive sales and closing deals.
o Analytical Ability: Skilled in forecasting, budgeting, and performance analysis.
o Customer Focus: Commitment to delivering excellent customer service.
o Experience: Typically 5–10 years in automotive sales, with at least 3 years in a management role.
o Education: Management, Marketing Graduate

Performance Metrics
o Achievement of monthly and annual sales targets.
o Gross profit margins for vehicle sales.
o Achievement of leads captured converted into sales.
o Percentage of vehicles in inventory exceeding age thresholds.
o Customer satisfaction scores and repeat business rates.
o Employee retention and performance improvement.
 

At AutoGlobal Group, we’re Driven to Deliver—not just vehicles, but impact, innovation, and opportunities that move communities and businesses forward. Our culture is built on collaboration, integrity, and growth, and we strive to create a work environment where every team member can thrive.

We’re committed to continuous improvement—of our products, our processes, and our people. We encourage fresh ideas, back them with real support, and give teams the tools and trust to own outcomes. When you grow here, your work scales with you.

Why You’ll Love Working Here

• An inclusive workplace where diverse perspectives fuel better ideas


• Clear opportunities to learn, grow, and advance your career


• Collaborative teams that move fast, share knowledge, and build together


• A culture that recognizes ownership, celebrates wins, and values impact

At AutoGlobal Group, we’re more than a company—we’re a community committed to excellence, progress, and delivering results that matter. Join us and be part of a team that’s Driven to Deliver.

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