Global R2P COE Associate

What we do

At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON’S® and BAND-AID® that you already know and love. Science is our passion; care is our talent.

Who We Are

Our global team is ~ 22,000 brilliant people with a workplace culture where every voice matters, and every contribution is appreciated.  We are passionate about insights, innovation and committed to delivering the best products to our customers. With expertise and empathy, being a Kenvuer means having the power to impact millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage – and have brilliant opportunities waiting for you! Join us in shaping our future–and yours. For more information, click here.

Role reports to:

Location:

Work Location:

What you will do

The Global R2P CoE Associate is mainly responsible for the effective management, maintenance, and optimization of the Request to Pay (R2P) systems within the organization. He/ She will ensure that all R2P processes are executed efficiently and aligned with global standards and best practices.

The Global R2P CoE Associate will involve collaborating closely with various departments, including Procurement, Finance, and IT, to streamline workflows and improve user experience. He/she is expected to identify opportunities for continuous process improvements that enhance efficiency within the R2P framework and the broader Accounts Payable function. Additionally, he/she will ensure compliance with company policies and regulatory requirements to support all audit requirements both internally and externally.

Key Responsibilities

• R2P System Administration

  • Manage and maintain the R2P system, ensuring optimal performance and availability in accordance with GPO standards.

  • Implement system updates and configuration changes as needed.

  • Maintain documentation of system processes and procedures for reference and training purposes.

  • Work with IT and users to resolve identified system issues.

• Ariba SME

  • Provide support in deployment of continuous improvement ideas on enhancement of user experience and simplify process

  • PO management, broken approval management and open PO reporting within Ariba

  • Provide subject matter expertise in assisting different support groups for inquiries related to Ariba Buyer processes.

  • Provide support in project roll-out for system enhancement, technology deployment on acquisitions and cut-over activities for divestiture for processes related to User Administration, Data Administration and PO Management.

• Timely and Accurate Control Reporting and Reconciliation

  • Run and validate all control reports to ensure compliance to aligned SLAs and global processes.

  • Work with Third Party Service Providers and other AP processes for resolution of issues discovered out of the reports

  • Ensure timely escalation of issues and action plan completion

• Quality Management:

  • Ensure issues are properly documented, prioritized, tracked, and resolved within the Service Level Agreements (SLA)

  • Perform root cause analysis on recurring and/or quality issues

  • Identify action plan for quality improvement

  • Work with Third Party Service Providers and different business functions for action planning and execution

  • Participate in Daily Management Systems to assess capacity, issues and focus areas

• Service Delivery

  • Oversee the delivery of the Request to Pay (R2P) operations

  • Ensure the adherence of the team with committed performance metrics with the business stakeholders.

  • 2nd level Escalation point for all Request to Pay (R2P) systems-related matters

• Process Improvement Initiatives:

  • Support Regional and Global strategies and projects that require impact assessments, testings and implementation

  • Lead or participate in projects aimed at enhancing the overall user experience within the R2P system.

• Audit and Compliance

  • Maintain documentation to satisfy internal and external audit requirements

  • Ensure current processes, systems, databases and information security are up to date and comply with current legislation

  • Execute global SOX controls

  • Assist in audit and legal compliance as required

  • Support Audit and Compliance needs and requirements

• Professional Development

  • Meet training responsibilities by attending scheduled trainings

  • Develop, maintain personal knowledge base of and adhere to procedures, business processes, and relevant application systems of own area of responsibility

  • Seek opportunities to improve knowledge, skills, and performance

  • Be receptive to developmental feedback and strive to eliminate discrepancies between required competencies and current abilities

What we are looking for

Required Qualifications

• Academic background: Appropriate University/bachelor’s degree qualification is essential. A recognized qualification in procurement or Accounts Payable process would be considered an asset

• Experience: Required years of related experience: less than 2 Years

• Languages: fluent English mandatory

Desired Qualifications

• Demonstrated proficiency with Procurement & Finance/Accounting processes (Requisitioning, PO, Invoicing, General Ledger)

• Must have demonstrated experience with data analysis. 

• Strong written and oral communication skills with the demonstrated ability to interact with various levels of the organization.

• Strong MS Excel, PowerPoint, and Word skills.

What’s in it for you

• Competitive Benefit Package

• Paid Company Holidays, Paid Vacation, Volunteer Time & More!

• Learning & Development Opportunities

• Kenvuer Impact Networks

Kenvue is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment based on merit without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

If you are an individual with a disability, please check our Disability Assistance page for information on how to request an accommodation.