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Company Overview
LevelUp is a specialized BPO company that partners with technology companies across the US, UK, Europe, and Canada to provide tailored outsourcing solutions. For over seven years, we’ve built a reputation for delivering high-quality operational and back-office support, helping our clients scale efficiently. Our team consists of highly skilled and passionate professionals who are dedicated to providing exceptional service, technical expertise, and seamless support to our clients.
Position Overview
We’re seeking a GTM Systems Director to own and scale the technology that powers our clients’ revenue engines. You’ll set the strategy for our Go-to-Market tech stack - CRM, marketing automation, sales engagement, CPQ, customer-success platforms - and lead a team of system administrators and developers to deliver high-impact enhancements. This is a high-visibility leadership position ideal for someone who thrives on aligning technology with sales, marketing, and CS goals in a fast-growing, global environment.
Key Responsibilities
- Define the long-term GTM systems vision and quarterly roadmap; prioritize initiatives based on ROI and business impact.
- Hire, mentor, and manage a team of system admins, developers, and analysts; foster a culture of continuous improvement.
- Own the end-to-end architecture and data model for Salesforce and integrated GTM applications.
- Lead large-scale implementation and optimization projects - migrations, new module rollouts, complex integrations - using agile practices.
- Establish standards for data accuracy, completeness, and hygiene; implement monitoring dashboards and proactive issue resolution.
- Partner with Sales, Marketing, Customer Success, Finance, and Product to ensure systems, processes, and KPIs are tightly aligned.
- Oversee the creation of reports, dashboards, and analytics that surface actionable revenue insights for leadership.
- Drive user adoption through training, documentation, and stakeholder communication; champion best practices and continuous feedback loops.
- Ensure all GTM systems meet security, privacy, and compliance requirements.
Qualifications
- 8+ years in Revenue or Sales Operations within SaaS/tech, including 3+ years in a leadership role directing system strategy & teams.
- Advanced expertise in Salesforce and adjacent GTM tools
- Proven record delivering multi-stakeholder system projects on time and within budget, using agile or hybrid methodologies.
- Strong understanding of data modeling, ETL/integration patterns, and revenue analytics.
- Excellent communication, negotiation, and change-management abilities; comfortable presenting to C-level audiences.
- Bachelor’s degree in Information Systems, Computer Science, Business, or related field; Master’s / MBA a plus.
More Information
- Hybrid work setup
- Equipment provided
- HMO, 13th month pay
- Work Schedule: Monday to Friday, US business hours
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