HDSI: Clinic Administrative Supervisor at Relianceunited in Williams Center, Williams St. cor. Mayflower St., Greenfield District, Mandaluyong City Metro Manila, Mandaluyong, Philippines

Job Description - HDSI: Clinic Administrative Supervisor

Job Objective / Purpose:

The Clinic Administrative Supervisor will oversee the day-to-day administrative operations of the outpatient clinic, ensuring efficient delivery of support services, adherence to standard protocols, and excellent patient experience. The Clinic Administrative Supervisor provides leadership to non-clinical staff, supports coordination with medical personnel, and ensures compliance with regulatory and organizational standards.

This role will be hired under Health Delivery System, Inc. - a RelianceUnited company.

Duties and Responsibilities

In charge of reviewing and validating consolidated statements of accounts (SOAs) from clinics to ensure accuracy and timely submission to the finance department.
Supervise and oversee the performance of billing, HMO, and support staff
Monitor daily clinic operations to ensure smooth and efficient workflow
Coordinate administrative tasks such as patient scheduling, records management, inventory, and office supplies
Ensure proper implementation of clinic policies, procedures, and documentation standards
Support the Clinic Manager in maintaining DOH, LGU, and internal compliance requirements
Resolve administrative issues, including patient concerns and staff scheduling conflicts
Review and endorse daily reports, billing summaries, and operational logs
Assist in onboarding, coaching, and performance evaluation of non-clinical personnel
Coordinate with HMO coordinators, service providers, and clinic vendors for support services
Uphold quality service standards and promote a culture of professionalism and patient-centered care
Responsible for assisting and coordinating clinic project expansions and operational rollouts

Background and Qualifications

Education
- Bachelor’s degree in healthcare administration, Business Administration, Nursing, or any related course
Experience
- At least 1-2 years of experience in clinic or outpatient facility administration, with at least 1 year in a supervisory role
Skills
- Strong understanding of clinic operations, patient flow, billing processes, and HMO coordination
- Proficient in Microsoft Office (Word, Excel) and clinic information systems or EMRs
- Excellent communication, leadership, and problem-solving skills
- Strong organizational and time management abilities
- Knowledge of DOH and LGU requirements for healthcare facilities is an advantage
- Able to handle multiple tasks in a fast-paced environment
Others
- Willing to be assigned to clinic branches and work flexible schedules, including weekends when needed

Work Conditions:

Permanent Position
8-hour workdays, Monday through Friday
To be assigned in Greenfield District, Mandaluyong City
Occasional evening or weekend work may be required as job duties demand

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Visit the RelianceUnited Website here:
https://www.relianceunited.com/

What it's like to Work at RelianceUnited:
https://www.relianceunited.com/careers

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HDSI: Clinic Administrative Supervisor

Job Description - HDSI: Clinic Administrative Supervisor

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