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HDSI: Patient Care Officer

Job Description - HDSI: Patient Care Officer


Overview:
The Patient Care Officer also known as the Billing Processor (MEC), is responsible for preparing, reviewing, and processing the patients' Statement of Account (SOA) accurately and in a timely manner.

Duties and Responsibilities:
  • Generate and process customer Statement of Account (SOA) based on contracts, purchase orders, and service agreements.
  • Review billing data for accuracy and resolve discrepancies before submission.
  • Ensure compliance with company policies, tax regulations, and client requirements.
  • Maintain and update billing records in the accounting system.
  • Communicate with internal teams and clients to clarify billing issues or discrepancies.
  • Process adjustments, credits, and revision of SOA as necessary.
  • Prepare and distribute billing reports for management review.
  • Assist with month-end and year-end closing activities related to billing.
  • Respond promptly to client inquiries regarding invoices and payment status.

Qualifications:
  • Education: 
    • A bachelor’s degree in Accounting or Finance is preferred.
  • Experience:
    • 1–2 years in billing, accounts receivable, or a related finance role.
  • Skills:
    • Proficiency in billing software and MS Office (Excel, Word).
    • Strong attention to detail and accuracy.
    • Excellent organizational and time management skills.
    • Good communication and problem-solving abilities.
 

(REQ #2656)



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