Job Description - Head of Customer Solutions - Philippines
Act as a strategic advisor to telecom operators, regulators, and enterprises, supporting the Philippines' national digital infrastructure agenda. Champion Clean Networks by advocating for secure, trusted, and standards-compliant network deployments. Lead the co-creation of localized enterprise use cases in areas like smart utilities, logistics, and public safety--leveraging slicing, private 5G, and CNFs. Build trusted advisor relationship externally across service providers & enterprise segments, and internal functions. Solution Strategy & Commercial Execution Own the end-to-end solution lifecycle, including pre-sales, architecture definition, proposal development, and bid management. Own and grow up-selling and cross-selling initiatives. Lead solutioning across, solution areas like : o Cloud Native Infrastructure (CNIS) o OSS Platforms (e.g. Network Element Managers (ENM), Order Management & Enterprise Product Catalog (ECM/EOV), Orchestration, Inventory, Assurance, etc.) o Digital BSS (e.g. Charging, Billing, Mediation, Middleware solutions, Customer Management, Value Added Services etc.) o API exposure and NEF/ SCEF for monetization o System integration, AI & Automation use cases Develop tailored commercial models for the PH market: B2C, B2B, B2B2X, SLA-based slicing, and developer-led APIs, amongst others Drive customer proposal creation. Align customer proposals with local market dynamics and strategic goals. Govern delivery programs to ensure scope, quality, ensuring budget & time objectives are met. Embed Agile, CI/CD, and DevOps principles into customer projects to enable scalable and adaptable deployments. Ensure value realization, KPI tracking, and continuous optimization throughout the engagement lifecycle. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world's toughest problems. You´ll be challenged, but you won't be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. learn more. Primary country and city: Philippines (PH) || Taguig Bonifacio Global City Req ID: 767282
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