Number of Applicants
:000+
Extenteam is a dynamic staffing, BPO, and software company specializing in providing innovative solutions to the hospitality and real estate industries. We pride ourselves on delivering high-quality services to our clients by leveraging cutting-edge technology and a talented workforce. As we continue to grow, we are looking for a strategic and hands-on Head of Operations & HR / General Manager to lead our Philippines operations.
If you are a dynamic and experienced professional who thrives in a fast-paced environment and is ready to take on a leadership role in a growing company, we invite you to apply for the Head of Operations & HR / General Manager position at Extenteam. Join us in shaping the future of staffing, BPO, and software solutions in the hospitality and real estate industries.
Responsibilities
Process Improvement:
- Build and improve scalable processes and systems to enhance operational efficiency.
- Implement best practices to streamline workflows within the organization.
Team Management
- Lead and oversee Recruitment, Workforce, Payroll, Training, IT, and Data teams.
- Foster a collaborative and high-performance culture within the teams.
What You Will Not Be Doing
- Personally servicing customer accounts and support requests.
Requirements
- At least 3 years of experience in a senior operations role.
- Excellent verbal and written communication skills in English.
- Ability to work during US hours (Eastern Standard Time).
- Currently based in the Philippines.
- Expats or individuals with experience working with US companies are strongly preferred.
- Action-oriented with the ability to make decisions independently.
- Self-starter with a proactive approach to tasks.
- Analytical background, ideally with an engineering or analytical focus.
- Tech-savvy and capable of quickly adapting to new software.
Benefits
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