Head Of Testing

Head of Testing

Pointwest Innovations Corporation is seeking a seasoned and forward-thinking Head of Testing to lead and scale our Quality Assurance (QA) function. This strategic leadership role is responsible for setting the QA vision, driving automation-led testing strategies, and ensuring the consistent delivery of high-quality, reliable, and scalable solutions for our clients.

The Head of Testing works closely with engineering, product, and business leaders to embed quality across the software development lifecycle while fostering a culture rooted in Leadership, Excellence, and Innovation, and aligned with Pointwest’s values of Agility, Accountability, Collaboration, and Customer Centricity.

Key Responsibilities (Summary)

Delighting Our Customers & Stakeholders

• Ensure high product quality through robust functional, integration, performance, and security testing.

• Partner with cross-functional teams to align testing strategies with product and delivery goals.

• Communicate testing plans, risks, and outcomes clearly to stakeholders.

Growing Our Business

• Support business growth by strengthening client confidence through testing excellence.

• Contribute testing expertise to client engagements, proposals, and solution designs.

• Help position Pointwest’s QA capability as a competitive advantage.

Improving the Way We Work

• Define and continuously improve QA frameworks, standards, and best practices.

• Drive an automation-first mindset, including CI/CD integration.

• Establish and track quality and operational metrics to enable continuous improvement.

Developing Myself and Others

• Build, lead, and mentor a high-performing QA team.

• Attract, develop, and retain top QA talent.

• Foster a culture of learning, innovation, accountability, and quality ownership.

Key Performance Indicators (Summary)

• Client satisfaction and product quality metrics

• Defect leakage, test coverage, and automation effectiveness

• On-time delivery of testing milestones

• Efficiency and maturity of QA processes and tools

• Team engagement, capability growth, and retention

Qualifications

Minimum Requirements

• Bachelor’s or Master’s degree in Computer Science, IT, or a related field, or equivalent experience.

• 10+ years of experience in QA and test automation.

• 5+ years of people management and QA leadership experience.

• Strong expertise across functional, integration, performance, and security testing.

• Hands-on experience with test automation frameworks and CI/CD pipelines.

Preferred Qualifications

• ISTQB / ISEB Test Manager Practitioner or equivalent certification.

• Experience working in large, complex, or distributed team environments.

• Strong knowledge of Agile, Scrum, and modern development practices.

• Proven ability to define and execute long-term testing strategies.

• Excellent stakeholder management and communication skills.

• Prior exposure to business development or client-facing engagements is an advantage.

What We Offer

• An opportunity to shape and lead the QA function in a growing technology organization.

• A collaborative and innovative work environment.

• Competitive compensation and benefits.

• Continuous learning and professional development opportunities.