Healthcare Call Support Representative

Description

The Healthcare Call Support Representative will be responsible for calling Physicians for support. This person will be working in a fast-paced environment where they will be expected to display strong customer service and communication skills to properly assist our Physicians. 

This is a Full Time Position. Working hours are 7am - 3:30pm (California USA Time Zone)

Responsibilities:

• Interacting with our Physicians over the phone


• Handles a high volume of incoming calls.


• Responds to questions and concerns and directs them to appropriate party.


• Provides on-going communication. 


• Communicates effectively with physicians and physician staff.


• Handling mail and other correspondence.

Requirements:

• At least one year of healthcare customer support


• Working knowledge and experience with medical terminology


• Attention to detail


• Excellent customer service skills exhibiting good oral and written communication skills


• Ability to multi-task and navigate between multiple computer systems simultaneously


• Ability to handle a large volume of incoming calls


• Highly self-motivated and directed with the ability to solve problems


• 1-2 Years of experience

Pay:

• $5/hr