Healthcare CSR for Medical Census SPX

ISTA Solutions, an outsourcing/offshoring company, is in search of a dedicated Healthcare CSR to join our team as part of our Medical Census campaign. As a Healthcare CSR for Medical Census, you will play a crucial role in gathering and maintaining accurate patient information for our healthcare clients. At ISTA Solutions, we value teamwork, professionalism, and providing exceptional customer service to our clients and their patients.

Responsibilities:

• Contacting healthcare facilities to retrieve and update patient demographic information
• Entering and verifying data accurately into the system
• Ensuring patient privacy and confidentiality at all times
• Collaborating with healthcare providers and insurance companies to resolve any discrepancies or issues
• Providing excellent customer service by addressing inquiries or concerns promptly and professionally
• Following company policies and procedures to maintain data integrity and accuracy

Requirements

• Prior experience as a Healthcare CSR or in a similar role
• Knowledge of medical terminology and patient demographics
• Strong attention to detail and accuracy
• Excellent verbal and written communication skills
• Proficiency in using computer systems and software
• Ability to work effectively in a fast-paced and deadline-driven environment

Benefits

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Stong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all-inclusive environment where everyone thrives