Job Description - Hiring Sales Admin with Min. 3 years experience
Requirements:- Associate's or bachelor's degree preferred.- Proven experience in administrative or support roles, preferably in a sales environment.- Excellent communication and interpersonal skills.- Proficiency in using CRM software and Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).- Strong organizational skills with the ability to multitask and prioritize effectively.- Attention to detail and accuracy in data entry and record keeping. Customer-focused mindset with the ability to handle customer inquiries and concerns professionally.- Problem-solving skills and the ability to work under pressure.- Strong teamwork and collaboration skills.Responsibilities:1. Order Processing:- Receive and process sales orders from customers, ensuring accuracy and completeness.- Coordinate with various departments to ensure merely order fulfillment and delivery.- Track orders to ensure on- me delivery and resolve any issues that may arise.2. Customer Communication:- Act as a point of contact for customer inquiries, addressing questions and concerns promptly and professionally.- Provide product information, pricing details, and order status updates to customers.- Assist in resolving customer complaints and issues in a merely manner.3. Sales Support:- Prepare sales quotes, proposals, and contracts based on the input from sales representatives.- Assist in preparing sales presentations and materials for client meetings.- Maintain a clear and organized record of sales-related documents and communications.4. Data Entry and Record Keeping:- Maintain accurate and up-to-date customer and sales records in the CRM (Customer Relationship Management) system.- Enter sales data, update customer information, and track sales activities.5. Reporting:- Generate regular and ad-hoc sales reports for management and the sales team, providing insights into performance, trends, and opportunities.6. Administrative Tasks:- Manage calendars and schedules for sales representatives, arranging appointments and meetings as needed.- Handle administrative tasks such as filing, faxing, mailing, and correspondence.7. Inventory Management:- Assist in monitoring inventory levels and coordinating with the inventory team to ensure product availability for orders.8. Sales Team Coordination:- Collaborate with sales representatives to ensure they have the necessary materials and information to effectively engage with customers.- Facilitate communication and coordination between sales and other departments, such as marketing and finance.9. Training and Onboarding:- Assist in training new sales team members on administrative processes and CRM system usage.
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